Microsoft word and Excel
Jass Kaur
Manukau,Wattle Downs
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 8 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
Counties Manukau Homecare Trust
04.2023 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Support Worker
McArthur Community Services
04.2020 - 07.2022
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
Rehabilitation Coach ( Duty Leader)
Bupa Rehabilitation Services
04.2016 - 02.2020
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
- Assisted clients in identifying community resources and connecting with appropriate services.
Healthcare Assistant
Ryman Healthcare
08.2014 - 08.2016
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Facilitated social interactions among senior residents through group activities, events, and outings.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Healthcare Assistant
Griffin Healthcare
04.2013 - 08.2014
- Supported residents'' nutritional needs through meal preparation, feeding assistance, and dietary monitoring, promoting overall health.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Changed linens in rooms, keeping spaces fresh and clean for residents health and satisfaction.
Education
Bachelor of Science - Nursing
MIT
Manukau, NZ2026
Bachelor of Science - Physiotherapy
ALL SAINTS COLLEGE OF PHYSIOTHERAPY
Punjab , IndiaDiploma in Sports And Exercise Science - Level 7
Waikato Institute of Technology
Hamilton Skills
- Life Skills Development
- Emotional Support
- Meal Preparation
- Behavioral Support
- Skill Development
- Cleaning and Sanitizing
- Recreational Activities
- Clean Driving Record
Certification
- Careerforce health and wellbeing (Level 3)
- Certificate of Maori Health and Treaty of Waitangi.
- Certificate in cultural Maori Competency.
- MAPA Training Programme ( Unit 1-8, 10).
- Interim Certificate from Australian physiotherapy council.
- Current First Aid Certificate
- Current Manual Handling Certificate
- Medication Administration and Management.
Software
References
References available upon request.
Timeline
Support Worker
Counties Manukau Homecare Trust
04.2023 - Current
Support Worker
McArthur Community Services
04.2020 - 07.2022
Rehabilitation Coach ( Duty Leader)
Bupa Rehabilitation Services
04.2016 - 02.2020
Healthcare Assistant
Ryman Healthcare
08.2014 - 08.2016
Healthcare Assistant
Griffin Healthcare
04.2013 - 08.2014
Bachelor of Science - Nursing
MIT
Bachelor of Science - Physiotherapy
ALL SAINTS COLLEGE OF PHYSIOTHERAPY
Diploma in Sports And Exercise Science - Level 7
Waikato Institute of Technology
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