Customer and store focus (greeting customers at the entrance of the store, making sure all display shoes are neatly displayed).
Shop floor clean ups regularly.
Ensuring all of our shoes on the shop floor are correctly priced and has a sale sticker if marked on sale.
Familiar with stock.
Offering store promotions and deals to achieve KPI goals.
Manager assistant
GLASSONS, South Auckland
South Auckland
11.2022 - 01.2023
Key holder for opening + closing shifts included with key holder tasks.
MEMO changes every two weeks we make those changes to make sure we complete it for the Head Office to mark off.
Store reports Refunds, Staff Purchases, Staff refunds.
Rosters only handled when a staff member has called in sick.
Timesheets were to be checked or edited weekly if any changes to the roster.
Grooming the store; making sure the clothes are properly folded and hung correctly in size order.
Daily planning: make a plan for the day in our store communication book; assign the girls in each part of the store for every hour, catching up on our week to day budgets, KPIS, tagging (email attachments to customer purchases.
Customer assistance in fit rooms and to the counter.
Help with training our new team members and assist them with anything.
Team Member
PIZZA HUT, New Lynn
New Lynn
12.2020 - 01.2022
Ensuring I am in the correct health and safety uniform.
Preparing pizza dough
Closing and opening tasks with manager
Keeping the store clean and sanitary.
Making sure every customer receives good hospitality and great ordering and dining experiences.
Preparing and presenting all pizzas up to brand standard.
Made sure I followed health and safety food regulations.
Taking orders accurately and preparing food and drink to ensure items served on time.
Listen and offer solutions not excuses.
Transfer for store in or out stock send off (only if I am positioned in the stock room)