JASWANT JAY CHAND
Auckland
Summary
- Logistics professional with proven track record in efficient route management and on-time deliveries. Adept at navigating complex delivery schedules while maintaining focus on customer satisfaction and reliability. Known for adaptability and strong teamwork in dynamic settings.
- Experienced with fiber optic installation, splicing, and maintenance. Utilizes advanced techniques to optimize network performance and reduce downtime. Knowledge of industry best practices ensures reliable and efficient fiber optic systems.
Overview
11
11
years of professional experience
Work History
Owner Operator
Messenger Services Limited (SUB60 Couriers)
11.2022 - Current
- Efficiently loading and unloading vehicles with packages or goods.
- Careful handling of medical items and delivering it within the timeframe as medical customers are being one of the top priority.
- Utilizing navigation tools (GPS, maps) to plan and follow routes to delivery points especially to new locations or for hourly jobs where there’s multiple drops required.
- Confirming deliveries with recipients and collecting signatures or other verification.
- Maintaining accurate records of deliveries, including details like recipient, time, and signature.
- Performing routine checks on the vehicle to ensure it's in good working order.
- Adhering to all safety regulations and driving practices.
- Providing friendly and professional service to customers.
- Excellent driving skills and knowledge of local road networks
- Availability for afterhours work as and whenever required
Owner Operator
New Zealand Couriers
10.2021 - 10.2022
- Excellent driving skills and knowledge of local road networks
- Ability to make deliveries and collections rapidly and efficiently
- Strong interpersonal skills and customer-focused mindset
- Reliability, punctuality and precision
- Organizational and problem-solving skills
- Ability to cope well with pressure
- Physical strength and stamina
Mobile Network Technician
Connect 8
05.2021 - 10.2021
- Experience in terminating and testing of RF connectors.
- The fitting, installing and connecting of all telecommunications and equipment, to the appropriate network
- Installing DAS wireless equipment. To include but not limited to the installation of Outdoor and Indoor antennas, coaxial cable, CATV cable, fiber optic cable, CAT 5 cable.
- Expert at completing Sweep, PIM, and Fiber testing.
- Using measuring instruments such as base station analysers, interference analysers, multi meter etc.
- The collection of field data, updating and amending of site plans
- Commissioning of telecommunications networks and components, and proof of network performance
- Provide records updates – customer asset & site surveys
- Provide technical input to design – Architecture, routing, material selection
- Update and maintain cable drum tracking, optimum utilisation, ensure all cable stock remains within test
- Demonstrated work efficiency and productivity as observed by Foremen and/or Leading Hand’s
- Work tasks are completed to a high standard within the agreed timeframe
- The quality of your workmanship is measured on the amount of re work required
Fiber Optic Technician
Chorus
01.2017 - 05.2021
- Chorus Physically install fiber optic, Cat 6e structured cable distribution systems.
- UFB Network design and installation.
- Programming ONT [Optical Network Terminal].
- Installing and configuring modem / router.
- Installation of outlets, pulling cable and pre-termination including organizing , forming, dressing and labelling cables to industry standards.
- Cable multi story building through existing routes.
- Installs, maintains/repairs, and tests residential/small business telecommunication service [POTS and DSL].
- Connects wires and cables to terminals and attaches/detaches various kinds of hardware to wires, cables and buildings.
- Mounting, installation of GPX, BUDI, FTP,ONT and connecting to FAT and cabinet.
- Splice cables using hand tools, epoxy or mechanical equipment.
- Measure signal strength using electronic test equipment's.
- Plans network installations by studying customer order plans, manuals and technical specifications, ordering and gathering equipment, tools and materials accessing installation site, preparing an installation diagram.
- Fiber optic cabling and Fusion splicing in commercial and domestic properties [FTH Project].
- Maintains / repair and tests fiber optic and data cable in an underground, aerial, or buried environment.
- Maintain safe work environment by following codes, standards, and legal regulations.
- Setup service for customers, installing, connecting/testing or adjusting equipment.
- Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, fault- finding, etc.
- Makes splicing re-arrangements on existing facilities in buried, underground, aerial and building work locations.
- Maintains network by troubleshooting and repairing outages, testing network backup procedure, updating documentation for that.
- Attend training and safety meetings.
- Work safely at all times utilizing the necessary personal protection equipment.
- Demonstrate safe working practices to other technicians.
- Perform administrative tasks including, but not limited to, documenting test results and as-builts, completing safety reports and customer consent form etc.
- Troubleshooting high loss and no signal, using various equipment like OTDR (OFL280).
- Maintain a detailed installation discrepancy checklist.
- Ability to read plan / map.
- Internet and telephone line installation and troubleshooting.
- ONT testing router installation, network cabling.
- Splicing, preparation of cables.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Continuously applied quality-improvement methodologies to improve work processes.
- Exceeded customer satisfaction by finding creative solutions to problems.
IT Support Technician & Helpdesk Coordinator
Viti Solutions Limited
03.2016 - 09.2016
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Diagnosing of laptop and PC’s Connecting hardware: connecting blocks, patch panels, interconnections, cross-connections, or some combination of these components, Data Recovery Processing warranty calls for IBM servers and laptops etc.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Removed malware and viruses from laptops and desktop systems using specialized software.
- Generated reports and updated files and documentation.
Sky Operations Coordinator & Sky Installation Technician
Fiji Television Limited
04.2014 - 02.2016
- Assist in the efficient management of sky inventory by processing requisitions for stock by the customer service teams.
- Distribute to the sky technical team or agents and carry regular stock reconciliations including physical stock take.
- Daily coordination of service and installation request logged at the front line by customer service reps and others with sky technicians located around Fiji.
- Follow up with the sky technical team on the process of jobs and relay this back in a timely manner to all frontlines including updates on the subscriber management systems.
- Assist the team leader sky operation with the preparation on sky technical teams duty roster.
- Assist sky project teams in the areas of sale & marketing, Customer Retention & Regional Expansion.
- Doing installation of sky dish and attending service calls.
- Includes cabling] Activate and De-activate the accounts of subscribers during pay-per-view events.
- Facilitate the delivery of feeds in the SKY Pacific platform to FIJI TV’s broadcast partners in the pacific region and around the world.
- Observe and display FIJI TV’s values at all times Uploading EPG for all sky channels Making Pay Per View Event on GLDS and NAGRA system Preparation of weekly technical reports.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Assessed upcoming projects to forecast projected resource requirements.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed daily functions of deskside support, including defining and implementing processes.
Education
Advance Diploma - Electrical And Electronics Engineering
Fiji National University
Fiji01.2013
Certification - CCNA
Fiji National University
Fiji01.2013
Trade Diploma - Electrical And Electronics Engineering
Fiji National University
Fiji01.2012
Skills
- Self Motivation
- Conflict Resolution
- Excellent Leadership
- Excellent Adaptability
- Writing reports
- Relationship building
- Work ethic
- Time management
- Troubleshooting
- Microsoft Office
- Diagnosing issues
- Analytical
- Multitasking
- Instructing customers
- Safety awareness
- Maintaining components
- Installing equipment
- First Aid/CPR
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Owner Operator
Messenger Services Limited (SUB60 Couriers)
11.2022 - Current
Owner Operator
New Zealand Couriers
10.2021 - 10.2022
Mobile Network Technician
Connect 8
05.2021 - 10.2021
Fiber Optic Technician
Chorus
01.2017 - 05.2021
IT Support Technician & Helpdesk Coordinator
Viti Solutions Limited
03.2016 - 09.2016
Sky Operations Coordinator & Sky Installation Technician
Fiji Television Limited
04.2014 - 02.2016
Advance Diploma - Electrical And Electronics Engineering
Fiji National University
Certification - CCNA
Fiji National University
Trade Diploma - Electrical And Electronics Engineering
Fiji National University
Similar Profiles
Justin BishopJustin Bishop
General Manager at Sub60 Express Couriers & LogisticsGeneral Manager at Sub60 Express Couriers & Logistics
JENAI ORUPEJENAI ORUPE
Independent Contractor at SUB60 CouriersIndependent Contractor at SUB60 Couriers
Kishen ChandKishen Chand
Courier Contractor at SUB60 CouriersCourier Contractor at SUB60 Couriers
JOSHIKA PRASADJOSHIKA PRASAD
Engineering Intern (Casual) at Pilz NZEngineering Intern (Casual) at Pilz NZ
Jonathan PureaJonathan Purea
Team Leader at NZ PostTeam Leader at NZ Post