Jatinder Kaur
Hamilton,New Zealand
Summary
Experienced with providing compassionate patient care and support. Utilizes effective communication and problem-solving skills to enhance patient well-being. Strong understanding of healthcare protocols and collaborative teamwork.
Overview
2026
2026
years of professional experience
Work History
Health Care Assistant
Griffin Healthcare
01.2021 - Current
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
Hair dresser/stylist
Super Barber Shop
11.2018 - 12.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Customer services Executive
Manaiea Dairy
01.2013 - 01.2014
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Health care assistant
Bawa Sarup Senior Citizen Home
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
Caregiver/Nanny - Caregiving
Information Point Education Society
Punjab, India12.2019
New Zealand Certificate in Hairdressing - Emerging stylist
Toi-Ohomai College
01.2019
Bachelor of Arts - History and Geography
Gurunanak Dev University
01.2011
Skills
- Time management
- Patient-focused care
- Supporting personal needs
- Attention to detail
- Empathy and compassionate care
- Observing responses
- Calm under stress
- Emotional and social support
- Support services
Timeline
Health Care Assistant
Griffin Healthcare
01.2021 - Current
Hair dresser/stylist
Super Barber Shop
11.2018 - 12.2019
Customer services Executive
Manaiea Dairy
01.2013 - 01.2014
New Zealand Certificate in Hairdressing - Emerging stylist
Toi-Ohomai College
Bachelor of Arts - History and Geography
Gurunanak Dev University
Health care assistant
Bawa Sarup Senior Citizen Home
Caregiver/Nanny - Caregiving
Information Point Education Society
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