Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Manager
Ritchies Transport
09.2019 - Current
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Reduced turnaround time for project completion through effective resource allocation and team management.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth..
Supervisor of Operations
Birkenhead Transport
09.2015 - Current
Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Improved office operations by automating client correspondence, record tracking and data communications.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Implemented cost-saving measures such as renegotiating contracts with vendors or leveraging economies of scale to reduce overall expenditures.
Education
Bachelor of Arts - DMLT Diploma in Medical Laboratory Technician
Punjab Technical Universty
Ludhiana
2004
Skills
Problem-Solving
Operational Management and effective leader
Team player with good working relation with staff and other
innovative, Proactive,motivated, Passionate and Excited for new tasks
Excellent Communication and writing skills
Training Management
Committed to set work target
Punctual and ready to learn
Data Analysis
Organizational Structuring
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Operations Manager
Ritchies Transport
09.2019 - Current
Supervisor of Operations
Birkenhead Transport
09.2015 - Current
Bachelor of Arts - DMLT Diploma in Medical Laboratory Technician