JATINDER SINGH
Flatbush,AUK
Summary
Experienced customer service professional with a track record of enhancing customer satisfaction and sales performance. Expertise in team leadership, motivational strategies and delivering high-quality service standards, achieving a 95% customer satisfaction rate in previous roles. Skilled in conflict resolution and customer retention strategies.
Overview
1
1
year of professional experience
Work History
COURIER DRIVER
NZ POST
AUCKLAND, AUCKLAND
05.2023 - Current
- Communicated with customers to coordinate delivery times.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Quickly responded to customer inquiries to improve business relationships.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Education
FINANCIAL ACCOUNTING
MACROWORD COMPUTER ACADEMY
LUDHIANA PUNJAB04-2018
High School Diploma -
MACROWORD COMPUTER ACADEMY
LUDHIANA PUNJAB04-2017
Skills
- upselling products and services
- verbal and written communication
- customer data confidentiality
- equipment monitoring
- operations support
- performance management
Refrences
- Harjinder Singh 0223439283
- Maninder Singh 0223721984
Timeline
COURIER DRIVER
NZ POST
05.2023 - Current
FINANCIAL ACCOUNTING
MACROWORD COMPUTER ACADEMY
High School Diploma -
MACROWORD COMPUTER ACADEMY
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