Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
JAVAN ELISARA

JAVAN ELISARA

Orewa,Auckland

Summary

I am a dynamic automotive technician with extensive experience at Dodson, excelling in troubleshooting and diagnostics of performance vehicles. Proven ability to enhance customer satisfaction through effective technical support, using inspections and recommendations. I have good attention to detail and strong team collaboration, able to produce successful outcomes in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Automotive Technician

Dodson Performance Service Centre
Wairau Valley, Auckland
05.2024 - Current
  • Repair, service, and upgrade performance vehicles' driveline components, including body control systems.
  • Operated specialized diagnostic tools used to identify system faults.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Assist national dealers and customers with technical queries regarding the GR6, SST, DSG, PDK, and DCT platforms.
  • Assist the current Technical Support/R&D with relevant past and current product information, and practical implementation.

Marine Technician

Fish City
Rosedale , Auckland
10.2022 - 05.2024
  • Diagnosed mechanical problems using computerized diagnostic tools and technical manuals.
  • Conducted servicing, repairs, upgrades, and fitting of all vessel systems.
  • I dealt with warranty assessors from many suppliers, including Mercury Marine and BLA.

Apprentice Technician/Floater

Dodson Motorsport
Wairau Valley, Auckland
10.2017 - 10.2022
  • Inward and outward goods.
  • Product packaging and dispatch.
  • Product manufacturing.
  • Product inspection and testing.
  • Product sales.
  • Product advertisement and social media.
  • Working at sponsored events.
  • Assisting with purchasing.
  • Assisting with creating product installation instructions.
  • Unleashed data sorting and refinement.

Vehicle Transporter/Groomer

Platinum Parking
Mangere, Auckland
01.2015 - 09.2017
  • Vehicle grooming.
  • Vehicle storage management.
  • Vehicle collection and delivery from Auckland Port, and Auckland National and International Terminals to the base of operations.

Restaurant Waiter

Bolliwood
Orewa, Auckland
01.2016 - 01.2017
  • Developed people and customer service skills.

Education

Marine Engineering L4 - Mercury Marine Specialist

Marine And Specialised Technologies
Auckland
04-2024

Automotive Engineering L3 -

MITO
Auckland
06-2022

NCEA 1&2 -

Kingsway College
Auckland
12-2017

Automotive Engineering L4 -

MITO
Auckland

Skills

  • Warranty assessment
  • Attention to detail
  • Team collaboration
  • Documentation review
  • Problem solving
  • Technical support
  • Customer service
  • Troubleshooting and Diagnostics
  • Articulating myself well

References

References available upon request.

Timeline

Automotive Technician

Dodson Performance Service Centre
05.2024 - Current

Marine Technician

Fish City
10.2022 - 05.2024

Apprentice Technician/Floater

Dodson Motorsport
10.2017 - 10.2022

Restaurant Waiter

Bolliwood
01.2016 - 01.2017

Vehicle Transporter/Groomer

Platinum Parking
01.2015 - 09.2017

Marine Engineering L4 - Mercury Marine Specialist

Marine And Specialised Technologies

Automotive Engineering L3 -

MITO

NCEA 1&2 -

Kingsway College

Automotive Engineering L4 -

MITO
JAVAN ELISARA