JAVAN ELISARA
Orewa,Auckland
Summary
I am a dynamic automotive technician with extensive experience at Dodson, excelling in troubleshooting and diagnostics of performance vehicles. Proven ability to enhance customer satisfaction through effective technical support, using inspections and recommendations. I have good attention to detail and strong team collaboration, able to produce successful outcomes in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Automotive Technician
Dodson Performance Service Centre
Wairau Valley, Auckland
05.2024 - Current
- Repair, service, and upgrade performance vehicles' driveline components, including body control systems.
- Operated specialized diagnostic tools used to identify system faults.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Assist national dealers and customers with technical queries regarding the GR6, SST, DSG, PDK, and DCT platforms.
- Assist the current Technical Support/R&D with relevant past and current product information, and practical implementation.
Marine Technician
Fish City
Rosedale , Auckland
10.2022 - 05.2024
- Diagnosed mechanical problems using computerized diagnostic tools and technical manuals.
- Conducted servicing, repairs, upgrades, and fitting of all vessel systems.
- I dealt with warranty assessors from many suppliers, including Mercury Marine and BLA.
Apprentice Technician/Floater
Dodson Motorsport
Wairau Valley, Auckland
10.2017 - 10.2022
- Inward and outward goods.
- Product packaging and dispatch.
- Product manufacturing.
- Product inspection and testing.
- Product sales.
- Product advertisement and social media.
- Working at sponsored events.
- Assisting with purchasing.
- Assisting with creating product installation instructions.
- Unleashed data sorting and refinement.
Vehicle Transporter/Groomer
Platinum Parking
Mangere, Auckland
01.2015 - 09.2017
- Vehicle grooming.
- Vehicle storage management.
- Vehicle collection and delivery from Auckland Port, and Auckland National and International Terminals to the base of operations.
Restaurant Waiter
Bolliwood
Orewa, Auckland
01.2016 - 01.2017
- Developed people and customer service skills.
Education
Marine Engineering L4 - Mercury Marine Specialist
Marine And Specialised Technologies
Auckland04-2024
Automotive Engineering L3 -
MITO
Auckland06-2022
NCEA 1&2 -
Kingsway College
Auckland12-2017
Automotive Engineering L4 -
MITO
AucklandSkills
- Warranty assessment
- Attention to detail
- Team collaboration
- Documentation review
- Problem solving
- Technical support
- Customer service
- Troubleshooting and Diagnostics
- Articulating myself well
References
References available upon request.
Timeline
Automotive Technician
Dodson Performance Service Centre
05.2024 - Current
Marine Technician
Fish City
10.2022 - 05.2024
Apprentice Technician/Floater
Dodson Motorsport
10.2017 - 10.2022
Restaurant Waiter
Bolliwood
01.2016 - 01.2017
Vehicle Transporter/Groomer
Platinum Parking
01.2015 - 09.2017
Marine Engineering L4 - Mercury Marine Specialist
Marine And Specialised Technologies
Automotive Engineering L3 -
MITO
NCEA 1&2 -
Kingsway College
Automotive Engineering L4 -
MITO
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