Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jay Bichan

Dunedin,OTA

Summary

Between the roles I have had in both trades and hospitality over the years, I have gained a wealth of communication skills and confidence. Confidence in both my work ethic and product knowledge. I pride myself on my ability to learn new skills and complete tasks assigned to me. Through my previous leadership roles I have honed my time management skills and ability to teach, through my apprentice roles I have honed my ability to follow instruction and learn new skills. I am now ready to make a move to a new role which will both challenge and reward me.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Utility Arborist

DELTA
03.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Gained network competency, have a strong understanding of the Aurora network related to tree trimming.
  • Have taken out and returned work authorities for tree trimming.
  • Also gained Powernet network competency.
  • Both Arborist and Utility Arborist Qualified
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
  • Felled trees carefully to avoid damage to property and landscape.
  • Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
  • Trimmed and removed tree limbs in contention using safety measures.

Bartender and Waiter

Bar Margaux
09.2019 - 03.2020
  • After my time at QT I wanted to try something new and different - A fine dining
    restaurant and bar.
  • I worked both floor and bar where I learned from scratch a new fine dining sequence of
    service.
  • At MGX everything had to be perfect, if it wasnt it would not be served, this is where I
    learned classic cocktail and wine service.
  • MGX was a new recently opened venue and I was fortunate enough to work alongside
    some of the cities best, everyone that came to open MGX came from past management
    roles so there was a wealth of knowledge behind the bar.
  • Bar Margaux went on to win awards at the Good Food awards where I was nominated for "Rookie of the year" (bartenders under 23). Bar Margaux also won "Best New Cocktail Bar" in Melbourne and top 10 Cocktail bars in the Asia/Pacific region.

Bar Manager

QT Melbourne
08.2017 - 09.2019
  • Beginning as a Bar-back I learned the BOH procedures, how to prep the bar and help the
    bartenders where possible. Polished glassware cut and prepared garnishes, prepared and batched cocktail mixes, prepare and set function areas with drink packages. Restock bar fridges to par levels.
  • Before moving into the bar I worked the floor, where I learned the ways of table service and running food and taking drink orders for large groups or small tables. I would host functions with function packages and ensure they are having a good time. I would often host VIP guests and provide bottle service if requested.
  • Moving into the Bar as a Bartender I would provide exceptional customer service
    making everyone that came into the venue feel at home and welcome. Made cocktails,
    poured wines beers and spirits with extensive knowledge on the product being sold.
  • After 1 year in the venue I made my way through the ranks from barback onto the floor, into the bar and after being the head bartender and supervisor I was promoted to bar manager. In this position I would lead the team through a record Summer for revenue and helped open an additional garden bar outside of the rooftop. I would open and close the venue doing cash up and writing service reports, I would help the Assistant venue manager with rostering and was in charge of training and recruiting bar and floor staff. In this role is where I gained most of my experience and learned the most of the industry.

Education

Certificate IV - Arboriculture

Otago Polytechnic
Dunedin, NZ
11.2021

Certificate III, IV - Carpentry

Otago Polytechnic
Dunedin, NZ
11.2016

South Otago High School
Balclutha, NZ
11.2015

Skills

  • Strong work ethic
  • Reliable
  • Sterling Time management
  • Eager to learn

Certification

  • First Aid
  • Class 2 heavy vehicle drivers license (full)
  • Auroroa network Competency
  • Powernet network Competency


Timeline

Utility Arborist

DELTA
03.2022 - Current

Bartender and Waiter

Bar Margaux
09.2019 - 03.2020

Bar Manager

QT Melbourne
08.2017 - 09.2019

Certificate IV - Arboriculture

Otago Polytechnic

Certificate III, IV - Carpentry

Otago Polytechnic

South Otago High School

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Jay Bichan