Wilbur-jay Brien
Central City,Chrictchurch
Summary
Hey, my name is Wilbur-jay, but I go by Jay. Currently I am partially enrolled with Hagley college, and Te kura online schooling which allows me flexible working hours and the ability to manage and balance work with life.
I am an experienced, Hardworking employee with customer service, multitasking, and time management abilities. I am experienced in fast-paced environments and adaptable to last-minute changes. While I still remain devoted to giving every customer a positive and memorable experience.
I am a diligent commercial and domestic cleaning professional with solid history working in homes, hotels, airbnbs, and businesses. I am committed to carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations or mold.
Overview
5
5
years of professional experience
Work History
Crew
Mcdonalds 'Whaley' branch
, Ashburton
03.2022 - 07.2024
- Operated cash registers for transactions with customers. Processed payments using credit cards, debit cards, and cash. Greeted incoming guests with a friendly smile and provided knowledgeable service.
- Upsold additional products and provided information on new menu items and sales promotions to enhance customer experience. Provided exceptional customer service by responding to customer inquiries promptly and professionally. Resolved customer complaints in a timely manner.
- Maintained complete knowledge of the available menu, including daily specials. Effectively multitasked within a fast-paced environment.
- Received, checked and arranged food orders for in-store and carry out customers. Prepared drinks according to recipes or special requests from customers and assisted customers in selecting items from the menu based on preferences and dietary needs. Assisted in overall preparation of food items, such as salads, sandwiches, desserts, etc.
- Maintained a clean, organized, and stocked workstation to ensure compliance with health codes regarding proper storage and handling of food products. Executed various general maintenance duties including floor sweeping and dishwashing. Monitored inventory levels to ensure that necessary supplies were available at all times.
Commercial and Residential Cleaner
1st choice Tenancy Inspection
Methven, Canterbury
05.2019 - 02.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Developed effective working relationships with co-workers. Collaborated closely with team members to achieve project objectives and meet deadlines. Contributed to the achievement of goals and resolution of service issues by working harmoniously with a varied group of colleagues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations. Followed company uniform, performance and security policies with every job.
- Disinfected doorknobs, light switches, computers, desks and other high-touch surfaces. Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors. Scrubbed walls to remove scuff marks or stains. Swept and mopped floors, vacuumed carpets, and dusted surfaces. Provided assistance with laundry services when needed. Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Education
High School Diploma -
Hagley College
Christchurch, NZSkills
- Strong Work Ethic
- Initiative and Self-Motivation
- Problem-solving capabilities
- Quality Control Standards
- Customer Service
- Safety awareness
- Health and safety compliance
- Cleaning and sanitizing
Timeline
Crew
Mcdonalds 'Whaley' branch
03.2022 - 07.2024
Commercial and Residential Cleaner
1st choice Tenancy Inspection
05.2019 - 02.2023
High School Diploma -
Hagley College
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