Jayah Te-Ata Lee
Auckland,AUK
Summary
I am an enthusiastic person who strives to meet team and personal goals. I have a positive and bubbly attitude which boosts me to work well both independently and as part of a team. I am an organised and dependable person who can successfully manage multiple priorities.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Debit Success
Northcote, Auckland
05.2024 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Crew Member/Barista Trainee
McDonald's
Wairau, Auckland
10.2023 - 03.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Red Shirts Gateway Programme
The Warehouse
Albany, Auckland
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
Westlake Girls High School
Auckland, NZ10-2023
Skills
- Inbound Calling
- Information Security
- Account updating
- Complaint resolution
- Customer Service
- Time Management
- Positive and professional
- Teamwork
References
Kirsty Mower
Schools Transition Advisor, Service IQ, Te Pukenga
Email: Kirsty.Mower@serviceiq.org.nz
Phone: 021 1956 343
Tania Paringi
Development Officer at North Harbour Softball
Email: pantha13@windowslive.com
Phone: 021 634 858
Timeline
Customer Service Representative
Debit Success
05.2024 - 08.2024
Crew Member/Barista Trainee
McDonald's
10.2023 - 03.2024
Red Shirts Gateway Programme
The Warehouse
Westlake Girls High School
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