Jayd Graham
Auckland
Summary
Dynamic and self motivated professional with a strong background in patient both patient and customer care and team collaboration. At Chemist Warehouse I improved customer satisfaction by leveraging my strong problem solving and leadership skills while increasing team efficiency. Skilled in clinical assessment and health education, I thrive in fast-paced environments while adapting to quickly to meet diverse needs.
Overview
6
6
years of professional experience
Work History
Waitress
Northcote Tavern
12.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards, especially during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
Supervisor
Chemist Warehouse
10.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership skills and problem-solving techniques to maintain customer satisfaction.
- Increased team productivity by implementing efficient workflow and setting clear expectations for staff members.
Cashier
The Warehouse
11.2018 - 03.2019
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Midwifery 3rd Year
Auckland University of Technology
Auckland, NZSkills
- Customer service
- Strong multitasking skills
- Attention to detail
- Active listening
- Time management
- Team collaboration
- Decision-making
- Process improvement
- Relationship building
- Patient care
- Reliability
- Adaptability and flexibility
- Process improvement
- Relationship building
Affiliations
- Ngāti Porou
Timeline
Waitress
Northcote Tavern
12.2024 - Current
Supervisor
Chemist Warehouse
10.2022 - Current
Cashier
The Warehouse
11.2018 - 03.2019
Bachelor of Science - Midwifery 3rd Year
Auckland University of Technology