Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with focus on optimising processes and supporting team objectives.
Work History
Casual Preschool Teacher
7 Months
Templeton Nursery and Preschool | 07.2025 - 02.2026
Assisted in maintaining a safe and nurturing classroom environment for children.
Collaborated with parents to discuss children's progress and address concerns.
Observed and documented children's behaviour to track developmental milestones effectively.
Developed engaging lessons to foster early childhood learning and development.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Guest Service Agent
7 Months
Mayfair Hotel | 07.2023 - 02.2024
Coordinated room assignments and maintained accurate reservation records for optimal occupancy.
Collaborated with housekeeping to ensure timely room availability and cleanliness standards.
Monitored inventory of supplies, ordering as necessary to maintain operational efficiency.
Collected room deposits, fees, and payments.
Handled cash transactions accurately, balancing daily reports at the end of each shift.
Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
Provided personalized recommendations for attractions and dining options in the area, enhancing guest experiences.
Checkout Operator
2 Years 1 Month
Mitre 10 Mega | 04.2021 - 05.2023
Collaborated with team members to streamline checkout procedures and reduce wait times.
Assisted customers with product inquiries, ensuring high satisfaction levels.
Processed customer transactions efficiently using POS systems.
Assisted customers with product inquiries, ensuring high satisfaction levels
Managed inventory restocking at checkout areas to enhance product availability.
Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Education
National Flight Attending Certification - Tourism
New Zealand School of Tourism | Christchurch, NZ | 11.2023
Customer service: Providing Food and Beverage inflight.
Aviation terminology.
Flight and Aircraft components.
Communicating with customers.
Managing conflict on an Aircraft.
Aviation Medicine.
Cabin preparation pre-flight.
Responsible service of Alcohol.
Emergency Procedures.
Water safety.
High School Diploma
Rolleston College | Rolleston, NZ | 11.2021
NCEA Level 3
Skills
Group and individual instruction
Lesson planning
Nutrition education
Peer interaction facilitation
Inclusive teaching practices
Child development
Safety management
Behaviour management
Food handling training
Calm and patient
Empathy and compassion
Certification
RSA Responsible Service of Alcohol
Comprehensive First Aid
NCEA Level 3
Barista Certificate
International Flight Attending Level 4 Certification
Timeline
Casual Preschool Teacher
Templeton Nursery and Preschool
07.2025 - 02.2026Read More
Guest Service Agent
Mayfair Hotel
07.2023 - 02.2024Read More
Checkout Operator
Mitre 10 Mega
04.2021 - 05.2023Read More
New Zealand School of Tourism
National Flight Attending Certification from Tourism
Preschool Teacher/Preschool Special Ed. Teacher at New London Community School DistrictPreschool Teacher/Preschool Special Ed. Teacher at New London Community School District