Jaydah Lucas-Payne
Taihape,Manawatu
Summary
I, Jaydah Payne am a Friendly Barista/FOH with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Have experience with working in both restaurant setting and cafe setting. Im currently a SAHM (stay at home mum) wanting to get back out and slowly start working. Currently having to work around child care with my 3 year old and a 9 month old. Wednesday to Friday & some weekends available.
Overview
4
4
years of professional experience
Work History
Coffee Barista
Soul Cafe - Mandeep Kaur
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
Front of House Waitress
Rustic Steak House - Tyson Borrow
Taihape, MWT
09.2019 - 11.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained supply levels in counter and customer areas to meet typical demands.
FOH Team Member & Barista
Fern Cafe - Keita Taylor
Melbourne, VIC
03.2017 - 07.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Cleaned counters, machines, utensils and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Education
High School Diploma -
Tauhara College
Taupo, NZCertificate III - Child And Youth Counselling
Learning Cloud
Auckland, NZSkills
- Station Preparation
- Stocking Supplies and Retail Products
- Coffee and Tea Preparation
- Equipment and Store Cleaning
- Hospitality and Professionalism
- Espresso Machine Operation and Maintenance
- Equipment Checks and Assessments
- Food Serving and Preparation
- Menu Optimization
- Shift Work
- Professional Relationships
- Loyalty Programs
- POS Inventory System Operation
- Rotation Procedures
References
Sherry Peita
Soul Cafe Manager
0275321303
Legynd
Rustic Steak House FOH Manager
0272136338
Timeline
Front of House Waitress
Rustic Steak House - Tyson Borrow
09.2019 - 11.2020
FOH Team Member & Barista
Fern Cafe - Keita Taylor
03.2017 - 07.2019
Coffee Barista
Soul Cafe - Mandeep Kaur
High School Diploma -
Tauhara College
Certificate III - Child And Youth Counselling
Learning Cloud