Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Crossman

Hamilton,WKO

Summary

Personal Profile I am currently employed at Armourguard Hamilton as a Cash Service Team Member. I am a hard worker, excellent problem solver, honest, friendly and have a positive outlook towards any given situation. I am able to work unsupervised and also within a team. I can work under pressure and can complete set tasks to meet deadlines. With these attributes along with my willingness to learn, I feel that I can fit into any environment and can cope with various tasks and challenges. I am looking for a position which has plenty of variety and where I can advance on my skills and knowledge.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Armourguard Hamilton
07.2022 - Current
  • Essential service for the banking industry throughout the wider Waikato and BOP regions
  • Processing large volumes of customer cash orders, both incoming and outgoing
  • Processing of cash for ATM machines
  • Daily balancing of the vaults
  • Dealing with staff and customers via email and telephone
  • Administrative duties as requested by the floor manager

Customer Service

Four Square Ngongotaha
04.2021 - 07.2022
  • Is maintained throughout the store
  • Ensure the agreed standards for quality, range presentation and offer availability for all departments are met
  • Compliance with Food Safety and Health and Safety policies and procedures
  • Deal effectively and efficiently with shoplifters and customer concerns
  • Shelf replenishment
  • Ordering for produce, butchery, seafood and service deli departments

Customer Service

New World Foxton
02.2020 - 02.2021
  • Is maintained throughout the store
  • Ensure the agreed standards for quality, range presentation and offer availability for all departments are met
  • Compliance with Food Safety and Health and Safety policies and procedures
  • Deal effectively and efficiently with shoplifters and customer concerns
  • Shelf replenishment

Workshop Junior

Switchboard Solutions
10.2019 - 12.2019
  • Collection and management of inwards goods
  • Liaising with the Ordering Manager
  • Deliveries and collections for customers
  • Ensuring that everything is clearly identified with job numbers complete all appropriate paperwork
  • Actively contribute to revenue protection and use best practice to complete all work to the required standard within the work area.

Courier and Parcel Officer

NZ Post
02.2019 - 09.2019
  • Processing parcels and products to ensure that they are delivered to customers on time
  • Ensuring targets and service standards are met
  • Actively contribute to revenue protection and process improvements within the work area
  • Following set night shift procedures

Process worker, Factory Supervisor

Fiordland Lobster Company Ltd
10.2013 - 12.2016
  • Landing, grading and carrying out export packing of live lobster
  • Maintaining the facility to a standard that meets Ministry of Primary Industries (MPI) requirements for a licensed RMP facility
  • Maintain records to meet MPI and FLC requirements
  • Maintain and record water quality parameters at the export facility to the standards required by FLC
  • Opening and closing of the premises, also being on call
  • Responsible for the day-to-day performance of my team members
  • Training of team members for their specific roles so required performance targets and goals could be met
  • Managing rosters for shift work
  • Providing real-time feedback on worker performance
  • Identifying and resolving workplace problems, including tardiness or absenteeism
  • Providing reports and activity updates to management.

Volunteer

Cafeteria and Bar, Petone Football Club
01.2008 - 01.2013
  • Football Season and Various Tournaments
  • Sole charge of opening and closing of the premises
  • Cash handling and reconciliation
  • Liaising with customers for all food and beverages

Education

COA (Certificate Of Approval) for the security industry -

COA (Certificate Of Approval) For The Security Ind
2022

Skills

  • Strong leadership skills and completing tasks
  • A proven background in customer service
  • Time management and problem solving abilities
  • Attention to detail
  • Adaptable to different working situations
  • Work under pressure
  • Willingness to learn
  • Control on inwards and outwards goods
  • First Aid/CPR
  • Decision-Making
  • Training and Development

Certification

Year 12 English - Passed Chemistry - Passed Digital Technology - Passed Mathematics with Calculus - Passed Statistics and Modelling - Passed Year 12 - 2011 Chemistry - Passed Digital Technology - Passed English – Not passed French - Not passed Mathematics - Passed Religious Studies - Passed Year 11 - 2010 Computing - Passed English - Passed French - Passed History - Passed Mathematics - Passed Religious Studies - Passed Science - Passed

Timeline

Armourguard Hamilton
07.2022 - Current

Customer Service

Four Square Ngongotaha
04.2021 - 07.2022

Customer Service

New World Foxton
02.2020 - 02.2021

Workshop Junior

Switchboard Solutions
10.2019 - 12.2019

Courier and Parcel Officer

NZ Post
02.2019 - 09.2019

Process worker, Factory Supervisor

Fiordland Lobster Company Ltd
10.2013 - 12.2016

Volunteer

Cafeteria and Bar, Petone Football Club
01.2008 - 01.2013

COA (Certificate Of Approval) for the security industry -

COA (Certificate Of Approval) For The Security Ind

Similar Profiles

CREATE PROFILE
Amber Crossman