Interior design
Jayne Bleackley
Feilding,MWT
Summary
Dynamic and award-winning New Home Consultant with a proven track record of driving sales and fostering enduring client relationships. Expertise in guiding customers through the home building process ensures a seamless experience from start to finish. A deep passion for the housing sector fuels a commitment to delivering innovative solutions that consistently exceed client expectations. Recognized for exceptional service and dedication, contributing to enhanced client satisfaction and business growth.
Overview
20
20
years of professional experience
Work History
New Home Consultant / Client Liaison
Signature Homes
Palmerston North And Surrounding Area, MWT
01.2021 - Current
- Rookie of the Year 2022 | Silver Sales Award 2022 | Unconditional Consultant 2023 | Gold Sales Award 2024
- Lead clients through the building process, aligning expectations with budgets.
- Maintain up-to-date knowledge of council rulings; liaise with engineers, developers, and providers.
- Assist clients with subdivisions and consents, ensuring a smooth process.
- Build a consistent pipeline through networking and referrals.
- Guided clients through home-buying process, addressing inquiries and providing tailored solutions.
- Collaborated with construction teams to ensure timely delivery of projects, maintaining quality standards.
- Conducted presentations for potential buyers, showcasing property features and benefits effectively.
- Built strong relationships with clients, resulting in increased referrals and repeat business opportunities.
- Implemented feedback mechanisms to enhance customer satisfaction and streamline service offerings.
- Stayed proactive in monitoring market conditions and changes in local codes, keeping both clients and team members informed.
- Nurtured relationships with industry professionals such as real estate agents, insurance providers, and home inspectors to establish a strong referral network for future business growth.
- Promoted company brand at local events and trade shows by representing our services professionally and engaging with potential customers.
- Streamlined the home selection process for clients through thorough needs assessments and tailored recommendations.
- Evaluated competitor offerings regularly to refine sales strategies and improve market positioning.
- Enhanced company reputation by delivering exceptional customer service and maintaining strong relationships with clients, builders, and real estate professionals.
- Increased customer satisfaction by providing personalized consultations for new home buyers.
- Developed comprehensive market analysis reports to inform strategic business decisions and pricing strategies.
- Mentored junior consultants on industry best practices and customer engagement techniques.
- Conducted comprehensive market research to stay informed on industry trends and provide relevant information to potential buyers.
- Created and maintained detailed database to develop promotional sales.
Home Consultant
Keith Hay Homes
Palmerston North And Surrounding Area, MWT
01.2018 - 09.2021
- Rookie of the Year 2019 | #2 Sales Consultant 2019 | #1 Sales Consultant 2020 & 2021
- Drove branch growth — secured company’s first subdivision in 30 years.
- Consulted with clients on plans, budgets, and selections.
- Managed colour consultations, contracts, and updates.
- Developed customized home design plans based on client needs and preferences.
- Provided personalized consultations for clients, resulting in increased sales and customer loyalty.
- Implemented creative problem-solving techniques when faced with unexpected challenges during projects.
- Leveraged strong knowledge of local building codes and regulations to ensure client projects met required standards.
Senior Kitchen Consultant
Mitre 10
Palmerston North And Surrounding Area, MWT
01.2015 - 01.2018
- Lead sales consultant, responsible for kitchen design and project management.
- Delivered in-home consultations, design solutions, and quotations.
- Designed customized kitchen layouts to optimize functionality and aesthetics for diverse client needs.
- Collaborated with clients to understand requirements, providing tailored solutions and expert advice.
- Trained team members on best practices in kitchen design and product knowledge to enhance service quality.
- Conducted in-depth consultations with clients, ensuring alignment between vision and practical application.
- Analyzed market trends to recommend innovative products, improving overall customer satisfaction and engagement.
- Led workshops on kitchen design principles, empowering clients with knowledge for informed decision-making.
- Managed multiple projects simultaneously while maintaining strict deadlines and budget adherence.
- Elevated brand reputation through expert knowledge of product offerings which led to increased customer trust in our services.
- Streamlined kitchen renovation projects for timely completion and customer satisfaction.
- Provided exceptional customer service, addressing concerns promptly to maintain strong relationships.
Payments Consultant / Sales Rep
EFTPOS Central
Palmerston North And Surrounding Area, MWT
01.2013 - 01.2015
- Achieved #1 Sales Representative status.
- Onboarded all new merchant customers and managed B2B relationships.
- Analyzed client needs to deliver tailored EFTPOS solutions enhancing customer satisfaction.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
Kitchen Designer
Pritchard Kitchens & Design
Palmerston North And Surrounding Area, MWT
01.2010 - 01.2013
- Achieved highest sales for 2011/12.
- Designed kitchens using Cabinet Vision & CAD.
- Designed customized kitchen layouts using CAD software to optimize space and functionality.
- Collaborated with clients to understand design preferences and deliver tailored solutions.
- Conducted site measurements and assessments to inform accurate design specifications.
- Developed comprehensive design presentations, showcasing concepts through 3D renderings.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Created comprehensive product lists based on finalized designs and budgets.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
Kitchen Designer
Placemakers
Palmerston North And Surrounding Area, MWT
01.2007 - 01.2010
- Introduced new design/budget procedure improving accuracy and satisfaction.
- Designed customized kitchen layouts using CAD software to optimize space and functionality.
- Collaborated with clients to understand design preferences and deliver tailored solutions.
- Conducted site measurements and assessments to inform accurate design specifications.
- Mentored junior designers on best practices in kitchen design and client interaction.
- Developed comprehensive design presentations, showcasing concepts through 3D renderings.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Created comprehensive product lists based on finalized designs and budgets.
- Provided training for junior designers, sharing knowledge of best practices and guiding them towards successful project outcomes.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
Residential Salesperson
REMAX Real Estate
Palmerston North And Surrounding Area, MWT
01.2006 - 01.2007
- Gained National Certificate in Real Estate (Level 4).
- Conducted comprehensive market analysis to provide clients with accurate property valuations.
- Developed relationships with clients for increased loyalty and repeat business.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
National Certificate in Real Estate (Level 4) - REINZ
REINZ
Real Estate Institute Of New Zealand01.2006
Certificate in Interior Design - Interior Design
King & Teppett
Palmerston North, MWT01.1994
Skills
- Award-winning sales consultant
- Client relationship management
- Subdivision & council processes
- GIS mapping & compliance
- Project management
- Negotiation & influencing
- Microsoft Office
- GIS
- 20/20
- CAD
- Premise
- Utecture
- Design Pro
- Customer relations
- Sales expertise
- Client relationship building
- Strong interpersonal skills
- Teamwork and collaboration
- Customer satisfaction
- Active listening
- Adaptability and flexibility
- Relationship building
- Continuous improvement
- Partnership development
Hobbies and Interests
- Interior Design & Renovation
- Poetry (Editor’s Choice Award)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Renovations
Landscaping
Software
Utecture
Design Pro
20/20
Microsoft
Accomplishments
Achieved Rookie of the year 2022 - Silver Sales 2022
Unconditional Consultant of the year 2023
Gold Sales 2024 for Signature Homes
Rookie of the year 2019 - Number 1 Sales consultant 2020 and 2022 for Keith Hay Homes
Timeline
New Home Consultant / Client Liaison
Signature Homes
01.2021 - Current
Home Consultant
Keith Hay Homes
01.2018 - 09.2021
Senior Kitchen Consultant
Mitre 10
01.2015 - 01.2018
Payments Consultant / Sales Rep
EFTPOS Central
01.2013 - 01.2015
Kitchen Designer
Pritchard Kitchens & Design
01.2010 - 01.2013
Kitchen Designer
Placemakers
01.2007 - 01.2010
Residential Salesperson
REMAX Real Estate
01.2006 - 01.2007
National Certificate in Real Estate (Level 4) - REINZ
REINZ
Certificate in Interior Design - Interior Design
King & Teppett
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