Jayne Cowley
Whangaparaoa,AUK
Summary
Experienced professional business owner with over 23 years of experience in the property management industry. Well respected locally and within industry. Excellent skills in communication, resolving problems and improving customer satisfaction.
Overview
27
27
years of professional experience
Work History
Business Owner/Operator
Margay Property Management Limited
Whangaparaoa, Auckland
05.1999 - Current
- Owner operated business for 20+ years. Managed owners residential rental properties and holiday homes.
- Managed Tenants, maintenance, contractors and full financial reporting for owners.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Employed prompt decision-making and in-depth research to resolve issues including Tenancy Services disputes.
Payroll Administrator/HR Information Systems Asst
Westpac New Zealand
Wellington
10.1996 - 05.1999
- Managed Northern region for Westpac which consists of approximately 1500 staff ranging from Management to branch staff.
- Submitted reports on payroll activities for Head Office Westpac.
- Calculated payroll deductions by accurately using CHRIS HRIS software and processed payroll to meet preset requirements.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- HR information Systems Assistant oversaw payroll systems, annual employee bonus reviews and processing of these for all staff including key management.
- Involved with Union meetings and negotiations with key personnel.
- When Manager went on maternity leave for 3 months I was seconded to the position and ran HR Information Systems department in her absence.
Account Services and Administration Team Leader
Trust Bank NZ
Hamilton
12.1994 - 07.1996
- Administration Team Leader - Duties included facilities management, human resources administration, health and safety, payroll administration, accounts payable, budgeting and secretarial support.
- As Account Services Team Leader of 7 staff this involved performance management appraisals, payroll, individual training plans and ensuring all service level agreements were met on daily basis.
Education
Hillcrest High School
Hamilton, WKO12.1987
Skills
- Effective Communicator
- Approachable, outgoing with positive attitude
- Systems Orientated
- Reliable and Punctual
- Good at multi-tasking and Time Management
- Customer Service-Oriented
- Computer Proficiency
- Verbal and Written Communication
- Contract Negotiation
- Rental Recordkeeping and financial reporting
- Operations Management
- Dispute Handling
- Administration and accounting skills
Timeline
Business Owner/Operator
Margay Property Management Limited
05.1999 - Current
Payroll Administrator/HR Information Systems Asst
Westpac New Zealand
10.1996 - 05.1999
Account Services and Administration Team Leader
Trust Bank NZ
12.1994 - 07.1996
Hillcrest High School
Similar Profiles
SHUBHAM MUDGALSHUBHAM MUDGAL
Process Operations Support at RELIANCE PROJECT & PROPERTY MANAGEMENT SERVICES LIMITEDProcess Operations Support at RELIANCE PROJECT & PROPERTY MANAGEMENT SERVICES LIMITED
MOHAMED SHEIKHMOHAMED SHEIKH
Security Guard at Cresi Property Management LimitedSecurity Guard at Cresi Property Management Limited
Adam, Shum Fung LingAdam, Shum Fung Ling
Handover Officer (Lohas Ph.7,9 and Monaco One) at Harriman Property Management LimitedHandover Officer (Lohas Ph.7,9 and Monaco One) at Harriman Property Management Limited
Andy ZAndy Z
Sales Engineer at QuikoopSales Engineer at Quikoop
Ayana RobertsAyana Roberts
Picking Packer at Shine OnPicking Packer at Shine On