Jayne McDonald
Pahiatua,MWT
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
23
23
years of professional experience
Work History
Sales Representative
CRV Genetics
05.2020 - Current
- Managed customer accounts to secure customer satisfaction and repeat business
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Rural Consultant
FMG Insurance
01.2018 - 05.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Dairy Farmer
Self-employeed
06.2000 - 01.2018
- Kept stock healthy with adequate food, water and open space.
- Milked 400 cows using milking machinery.
- Maintained farm equipment and vehicles.
- Implemented successful strategies to maximize dairy production with enhanced nutrition and herd health initiatives.
- Developed and maintained detailed herd health management program to support livestock wellness.
- Sold off excess livestock yearly for meat or to other farmers.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Attended promptly to needs of sick cows to maintain health of livestock.
- Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
Education
School Certificate -
Te Awamutu College
Te Awamutu, NZ11.1990
Skills
- Reading Comprehension
- Prospecting and Cold Calling
- Problem-Solving Strengths
- Customer Relations
- Client Rapport-Building
- Data Entry
- Self-Motivated
- Flexible and Adaptable
- Dependable and Responsible
Hobbies
Gardening
Trail Walking/Running
Jet Sprinting
Motorsports
Timeline
Sales Representative
CRV Genetics
05.2020 - Current
Rural Consultant
FMG Insurance
01.2018 - 05.2020
Dairy Farmer
Self-employeed
06.2000 - 01.2018
School Certificate -
Te Awamutu College
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