Jazmind Swan

Operations Manager

• Managed daily operations of orthodontic clinic and future planning.
• Participated in meetings with other healthcare professionals to discuss best practices.
• Developed training materials to enhance team skills and knowledge.
• Monitored staff performance and addressed issues.
• Trained employees on additional job positions to maintain coverage of roles.
• Implemented process improvements to streamline daily operations and tasks.
• Compliance & Servicing Manager
• Covered compliance and auditing regulations for the past 5+ years
• Ensured compliance with health regulations and safety protocols in the clinic.
• Monitored equipment performance to identify maintenance needs and reduce downtime.
• Developed compliance policies to align with regulatory standards.
• Assisted in training staff on compliance protocols and procedures.
• Clinic Staff Lead and Trainer
• Led clinical team in delivering patient-centered care initiatives.
• Implemented best practices for patient safety and quality assurance.
• Facilitated communication between patients, staff, and healthcare providers effectively.
• Clinical Equipment Management and Installation
• Supervised equipment operations ensuring adherence to safety protocols.
• Trained staff on proper equipment usage and maintenance procedures.
• Coordinated routine inspections and repairs of machinery and tools.
• Oversaw compliance with industry regulations related to equipment safety standards.
• Inventory Management
• Managed inventory levels to ensure product availability and accuracy.
• Developed, implemented and maintained inventory.

Orthodontic Auxiliary

• Achieved qualification as Orthodontic Auxiliary in 2021
• Performed Orthodontic treatment on patients within scope of practice
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.