Summary
Work History
Education
Skills
Timeline
Generic

Jazmin Moore

Castlecliff,Wanganui

Summary

I consider myself to be a sociable, motivated resiliant and compelling individual. I love nothing more than assisting my clients or customers to resolve there problems or find what they are looking for or offering alternatives when needed.

I have a professional appearance and a respectful business-like manner. I have a track record of multitasking, working well under pressure and delivering beyond standards that my employer requires of me.

Three values I strongly believe I can provide are commitment, trust and honesty.

I am looking for a position where i can advance, learn new skills and enjoy getting back into the work force.

Work History

Store Manager

Cotton On
Westcity Henderson, Auckland
2009 - 2013
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Maintained accurate records of employee performance reviews.
  • Resolved customer complaints in a timely manner.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.

Store Manager

Tarocash
Westcity Henderson, Auckland
2014 - 2015
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • leading and driving, energizing my team to their full potential
  • effectively maintaining stock levels on the shop floor
  • proposing and implementing promos and special offers in store
  • hiring/training staff members
  • having the ability to tactfully deal with difficult customers
  • clearly communicate tasks to staff
  • organising stocktakes
  • visual merchandising

Customer Service Officer

ASB BANK
Westcity Henderson, Auckland
2015 - 2016
  • Provided customer service in a courteous and professional manner.
  • Established trustful relationships with customers through effective communication skills.
  • Managed daily operations of the Customer Service Department.
  • Processed payments and updated balances and customer totals.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Beauty Therapist

Spoilt
Central Whanganui, Whanganui
2019 - 2020
  • Provided facial massage, waxing, tinting, manicures and pedicures for clients.
  • Maintained cleanliness of the salon by disinfecting tools and equipment after use.
  • Assisted in maintaining stock levels of all beauty products used in the salon.
  • Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
  • Ensured that all health and safety regulations are followed during treatments.
  • Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
  • Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
  • Greeted customers and handled payment processes before and after treatments.
  • Scheduled appointments for customers using internal software system.

Education

Diploma in Beauty Therapy

UCOL Whanganui
Whanganui
03-2018

Certificate in Beauty Therapy

UCOL Whanganui
Whanganui
03-2017

Skills

  • Reliable
  • Friendly and Positive
  • Outstanding communication skills
  • Customer Service
  • Leadership
  • Self motivated
  • Ability to work in a team
  • Organized
  • Time management
  • Interpersonal skills

Timeline

Store Manager

Cotton On
2009 - 2013

Store Manager

Tarocash
2014 - 2015

Customer Service Officer

ASB BANK
2015 - 2016

Beauty Therapist

Spoilt
2019 - 2020

Diploma in Beauty Therapy

UCOL Whanganui

Certificate in Beauty Therapy

UCOL Whanganui

Similar Profiles

CREATE PROFILE
Jazmin Moore