Jazmyn Inwood
Kaiapoi,Canterbury
Summary
Dynamic and customer-focused professional with experience at Jim’s Food Bar, excelling in customer service and food safety compliance. Recognised for enhancing customer satisfaction through personalised service and maintaining a clean, organised environment. Proven ability to collaborate effectively with team members, ensuring smooth operations during peak hours.
Overview
3
3
years of professional experience
Work History
Cafe Assistant
Jim’s Food Bar
01.2024 - 05.2024
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Maintained clean and attractive product displays to entice customer purchases.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
- Promoted a positive work environment through clear communication and teamwork among staff members.
- Demonstrated adaptability by cross-training in various roles within the cafe to ensure seamless coverage during absences or busy periods.
- Maximized sales opportunities by offering personalized product recommendations based on customer preferences.
Kitchen Hand
Craft Bar & Kitchen
10.2021 - 08.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
Diploma in Cookery - Advanced Patisserie Level 5 - Hospitality
Ara Institute of Canterbury
Christchurch, New Zealand11.2024
Skills
- Food safety compliance
- Cleanliness maintenance
- Cash handling accuracy
- Espresso machine operation
- Product presentation
- Menu design
- Allergy awareness
- Waste reduction
- Customer service
Timeline
Cafe Assistant
Jim’s Food Bar
01.2024 - 05.2024
Kitchen Hand
Craft Bar & Kitchen
10.2021 - 08.2022
Diploma in Cookery - Advanced Patisserie Level 5 - Hospitality
Ara Institute of Canterbury