Jovia Cheng
Auckland
Summary
• Cosmetic Retail Associate
- Provided great customer service by assisting them in selecting the right Beauty and Skincare products.
- Gained in depth product knowledge of cosmetics, including Makeup and Skincare
- Assisted with store organization, product displays and inventory management
- Demonstrated strong communication and teamwork skills working in a fast paced environment
Overview
1
1
year of professional experience
Work History
Cosmetic Store Retail
Sales Assistance
03.2024 - 10.2024
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- promoted brands and products on social media
Education
No Degree -
Takapuna Grammar School
Auckland, NZSkills
- Customer Service Skill
active listening : understands customer needs and preferences
- Strong multi-tasking
- Problem-Solving
help customers choose the right products and resolve any issues
- Retail Operations
- Product knowledging
familiarity with cosmetics, the ingredients and the benefits of the products and updated with trends
Sales Skills
Suggest complementary products or upgrades to increase sales, Be comfortable giving product demonstrations (makeup application, skincare routine
Communication Skills
clear explanations of each product features and benefits effectively
Attention To Detail
store presentation, keeping the store clean, organised and visually appealing
TeamWork
Sales Targets and Goals
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Cosmetic Store Retail
Sales Assistance
03.2024 - 10.2024
No Degree -
Takapuna Grammar School
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