Jean Koitani

• Managing a team of 9.
• Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
• Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
• Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
• Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
• Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
• Maintained a clean and organized work environment, promoting safety and productivity.
• Improved team collaboration through effective communication and coordination with coworkers.

Induction

Damaged Section- Repackage damaged mails

• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Tallied cash drawer at beginning and end of each work shift.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Managed time to juggle multiple tasks simultaneously with ease.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Transported food items from storage areas to kitchen for prepping.
• Followed recipes and chef instructions to prepare food correctly.
• Operated kitchen equipment in accordance with manufacturer instructions.
• Removed trash and cleaned kitchen garbage containers.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Maintained composure and work quality while under stress.

• Managed a team of 9
• Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
• Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
• Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
• Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.