Jean-Luc Reardon-Arnold

Ensured timely and accurate recording and settlement of diverse investment transactions including equities, fixed interest, unitised trades, money markets, derivatives, international trade settlement, and foreign exchange for clients.

• Recorded investment transactions accurately in HiPort, our custody and accounting system to generate daily reports for clients, provide daily sign-off to the unit pricing team, and monthly sign-offs to the accounting team.
• Coordinated physical settlement of domestic and international investment transactions, covering equities, derivatives, and foreign exchange transactions.
• Addressed inquiries from banks, brokers, fund managers, and custodians, collaborating with internal teams including registry, unit pricing, accounting, and reconciliation teams.
• Managed custodian tasks for portfolios held in our custody, including providing trade instructions to sub-custodians.
• Investigated and resolved outstanding reconciliation issues.

Managed various administration tasks and financial duties to support robust and accurate financial management and operational efficiencies in-store.

• Monitored and managed the accounts payable system, including reviewing and reconciling supplier invoices, and resolution of invoice, credit, receipt, and purchase order issues.
• Oversaw open sales orders and purchase orders to ensure proper management and maintenance.
• Handled account inquiries and disputes from suppliers and customers, ensuring timely resolution.
• Built and maintained strong relationships with suppliers, coworkers, and customers to facilitate accurate reporting and effective collaboration.
• Conducted daily bank reconciliation, processed and approved credits to customers.
• Ensured accurate receipt of goods into stock and correct transaction charging to maintain stock accuracy.

• Operated the kiosk and managed payments for purchases.
• Proactively assisted customers to ensure exceptional service.
• Maximized sales through effective up-selling and cross-selling based on customer needs.
• Maintained stock for display, conducted regular stock takes, and performed daily cash reconciliation.
• Ensured availability and operational readiness of services provided.
• Promptly attended to petrol spills and verified identification for purchases of nicotine products.