JEAN TURNER
Rangiora,New Zealand
Summary
Highly motivated professional with strong work ethic and adaptability. Proven ability to excel in team environments while effectively managing time and solving problems independently. Quick learner with exceptional interpersonal skills, ready to embrace new challenges across various roles. Committed to delivering results and contributing positively to organizational goals.
Overview
17
17
years of professional experience
Work History
SALESPERSON and STOCK MANAGEMENT
GRINNING MULE
06.2025 - Current
- Supported daily operations at Grinning Mule retail store.
Executed unpacking, organizing, and pricing of imported clothing for outbound shipping.
Arranged for timely delivery of products to stores in Merivale and Auckland. - Processed sales transactions accurately using point-of-sale systems.
- Maintained product displays to improve customer engagement and visibility, contributing to a more inviting retail environment.
- Supported daily operations at Grinning Mule retail store.Executed unpacking, organizing, and pricing of imported clothing for outbound shipping.Arranged for timely delivery of products to stores in Merivale and Auckland.
SALESPERSON
COSY HOMES
05.2021 - 05.2024
- Managed sales opportunities, optimizing time management and adaptability.
- Facilitated client communications, guiding home selection within budget constraints.
- Conducted showings of homes to enhance client decision-making processes.
- Shifted focus from client interactions to administrative tasks, resulting in resignation.
LENDING CONSULTANT
CENTRAL FINANCE LTD
05.2014 - 04.2021
- Executed lending processes, assessing applications and evaluating credit to facilitate loan approvals.
- Managed client relationships, ensuring timely loan payments and providing financial guidance to enhance client satisfaction.
- Assisted clients in understanding loan products and application processes.
- Evaluated credit applications to determine eligibility for financing options.
- Collaborated with team members to streamline loan processing procedures.
CUSTOMER SERVICES
ASB BANK
11.2010 - 05.2014
- Handled cashiering responsibilities while addressing client banking requirements.
Promoted to senior role due to proven leadership and team collaboration.
Surpassed sales benchmarks consistently, enhancing the branch's financial performance.
Supported clients effectively to ensure a seamless banking experience.
Customer Service Officer
BNZ
02.2009 - 12.2009
- Provided customer support at enquiry desk, resolving issues efficiently.
Handled cashiering responsibilities, ensuring precise financial transactions.
Embraced customer-centric banking approach, contributing to improved service quality.
Departed role due to relocation for spouse's employment opportunity. - Assisted customers with inquiries and resolved issues in a timely manner.
- Processed customer transactions using BNZ’s systems and tools efficiently.
- Collaborated with team members to enhance service delivery and customer satisfaction.
CUSTOMER SERVICES, MORTGAGE AND INSURANCE ADVISER
NATWEST BANK
- Held multiple positions within bank, including cashier, customer service representative, and mortgage and insurance adviser.
Completed responsibilities across various roles to enhance customer satisfaction.
Transitioned to New Zealand due to husband's work opportunity.
Education
O Levels - Math, English Language, English Literature, Geography, Physics, Biology and Statistics
De Lisle RC Comprehensive School
Loughborough, Leicestershire, England, UKCertificate of Secondary Education - French
De Lisle RC Comprehensive School
Loughborough, Leicestershire, England, UKA Levels - Geography, Economics and General Studies
De Lisle RC Comprehensive School
Loughborough, Leicestershire, England, UKFinancial Planning Certificate - Parts 1 and 2
Skills
- Computer proficiency
- Effective communication
- Problem solving
- Time management
- Adaptability
- Proactive mindset
- Eagerness to learn
- Patience and reliability
- Honesty and dependability
- Positive outlook
- Leadership skills
- Compassionate approach
Hobbies and Interests
- I enjoy most outdoor activities, including gardening, walking my two dogs, and cycling local trails.
- An active member of the local gym regularly participating in group fitness classes. I especially enjoy Body Pump.
- Passionate about reading and knitting and finishing a book or a project.
- Love travelling to new areas and seeing different cultures.
Goals And Aspirations
I am looking for a new challenge as my current employment is only on a casual basis. I am extremely friendly and reliable with great interpersonal skills. I work well in a team environment and have excellent time management skills, and I can use my initiative to try to solve any problems. I am happy to be considered for any role.
Timeline
SALESPERSON and STOCK MANAGEMENT
GRINNING MULE
06.2025 - Current
SALESPERSON
COSY HOMES
05.2021 - 05.2024
LENDING CONSULTANT
CENTRAL FINANCE LTD
05.2014 - 04.2021
CUSTOMER SERVICES
ASB BANK
11.2010 - 05.2014
Customer Service Officer
BNZ
02.2009 - 12.2009
CUSTOMER SERVICES, MORTGAGE AND INSURANCE ADVISER
NATWEST BANK
O Levels - Math, English Language, English Literature, Geography, Physics, Biology and Statistics
De Lisle RC Comprehensive School
Certificate of Secondary Education - French
De Lisle RC Comprehensive School
A Levels - Geography, Economics and General Studies
De Lisle RC Comprehensive School