Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeandré Viljoen

Red Beach,AUK

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3.6 years of experience building community and developing social skills through incremental therapeutic techniques. Self-motivated Support worker/ Former Sales Representative brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Support Worker

VisionWest Home Healthcare
11.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided technical support to customers, troubleshooting technical issues and providing solutions.
  • Coached employees through day-to-day work and complex problems.

Sales Representative

Forms Media Independent Africa Pty Ltd
02.2014 - 12.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Careerforce
Auckland, NZ

High School Diploma -

Ben Vorster High
Tzaneen, Limpopo, South Africa
12.2012

Skills

  • Behavior Redirection
  • Attentive to People
  • Service Documentation
  • Client Records Management
  • Communication Assistance
  • Skill Development
  • Problem Identification
  • Customer Inquiries
  • Operational Efficiency
  • Positive Reinforcement Strategies
  • Administer Medication

Timeline

Support Worker

VisionWest Home Healthcare
11.2020 - Current

Sales Representative

Forms Media Independent Africa Pty Ltd
02.2014 - 12.2019

Careerforce

High School Diploma -

Ben Vorster High

Similar Profiles

CREATE PROFILE
Jeandré Viljoen