Jeanne Chan Foung
Christchurch
Summary
Equipped with problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Administrator
Renderman Plastering Ltd
03.2018 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Reduced overhead costs through careful budget management and resource allocation.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained confidentiality of employee records and payroll information.
- Calculated wages, deductions and bonuses in accordance with company policies.
Healthcare Support Worker
Medcall
07.2018 - 05.2020
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Kept accurate records for client files and handled related paperwork.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
Health Care Assistant
Windsor House Rest Home
01.2015 - 04.2017
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Administered medications accurately unsupervised, reducing potential medication errors and ensuring patient safety. (Medication Competency)
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Handovers after every shift to next Senior person or Nurse in charge.
- Followed directions of licensed nurses to administer medications and treatments, supervised.
Education
National University of Samoa
Samoa01-2004
Skills
- Customer service
- Patient-focused care
- Data entry
- Patient safety
- Supporting personal needs
- Attention to detail
- Administrative support
- Confidentiality
- Documentation and reporting
- Calm under stress
- Decision-making
- Compassionate caregiving
- Medication administration
Languages
English
Professional Working
Samoan
Native or Bilingual
Interests
- Participating in fundraising events to support local charities, schools, or community projects
- Cooking
- I like trying new recipes and food trends
- Community Cleanup
Timeline
Healthcare Support Worker
Medcall
07.2018 - 05.2020
Administrator
Renderman Plastering Ltd
03.2018 - Current
Health Care Assistant
Windsor House Rest Home
01.2015 - 04.2017
National University of Samoa
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