Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jecy Joy Flores

Whitianga,WKO

Summary

Positive, compassionate and empathetic individual with solid understanding of patient care and support. Knowledge of basic medical terminology and hygiene protocols coupled with skills in assisting with daily living activities and maintaining patient comfort. Committed to making meaningful impact on patient well-being through attentive and personalized care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Healthcare Assistant

Oceania Healthcare
12.2023 - Current
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Supported nursing staff in maintaining clean and safe patient environments.
  • Observed patient conditions and reported changes to healthcare professionals.
  • Respects the different cultural identify and wellbeing of each resident.

Front Office Associate

Bali Villas Panglao
04.2022 - 05.2023
  • Greeted and assisted guests, enhancing overall customer experience and satisfaction.
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Handled multi-line phone systems, directing calls to appropriate departments promptly.
  • Maintained accurate records of guest information and transactions in property management system.

Education

Bachelor of Science - Hospitality Management

Cebu Technological University
Tuburan, Cebu
01-2020

Certificate - Caregiver

FilCanidian Caregiving
Tagbilaran City, Philippines
11-2023

Certificate - Health And Wellbeing (Level 3) Health Assistance

Careerforce
Level 3, 2 Hazeldean Road, Hazeldean Business Park
08-2024

No Degree - Advanced Care And Support (Level 4)

Careerforce
Otara, Auckland, New Zealand
05-2026

Skills

  • Highly organized and efficient
  • Teachable and can easily adapt
  • Good communication skills
  • Open to constructive criticism

Certification

  • Certified Essential First Aid, RealCPR.co.nz - 19/07/24-19/07/2026
  • Certificate of Attendance Palliative& End of Life Care- 20/09/2024
  • Certificate in Understanding Dementia - 02/2024
  • Certificate in Dementia Friends -10/09/2025
  • Certificate in Peer Recognition for April 2025

Timeline

Healthcare Assistant

Oceania Healthcare
12.2023 - Current

Front Office Associate

Bali Villas Panglao
04.2022 - 05.2023

Bachelor of Science - Hospitality Management

Cebu Technological University

Certificate - Caregiver

FilCanidian Caregiving

Certificate - Health And Wellbeing (Level 3) Health Assistance

Careerforce

No Degree - Advanced Care And Support (Level 4)

Careerforce
Jecy Joy Flores