Jitendra (Jeet) Wankhede
Hamilton,New Zealand
Summary
Dynamic sales leader with a proven track record at Spark New Zealand, excelling in KPI tracking and performance analysis. Expert in data-driven decision making and team coaching, I consistently exceeded sales targets while enhancing customer satisfaction. Skilled in Microsoft Power BI, I leverage insights to implement effective sales strategies and resolve complex stakeholder issues.
Overview
12
12
years of professional experience
Work History
Store Lead
Spark New Zealand
Hamilton, New Zealand
06.2022 - 01.2026
- Directed daily store operations, consistently exceeding sales targets and commercial KPIs.
- Coached team members on needs-based selling techniques, enhancing conversion rates and customer satisfaction scores.
- Analyzed store performance data using Power BI to identify market trends and implement effective localized sales strategies.
- Managed complex stakeholder relationships, resolving high-level customer escalations with professionalism.
Customer Advisor / Team Coach
Spark New Zealand
09.2016 - 06.2022
- Enhanced team capability through structured feedback and coaching sessions that improved quality and compliance.
- Handled high-volume customer inquiries, achieving first-contact resolution and ensuring audit-ready records in CRM systems.
- Provided expert guidance to customers on telecommunications products and services.
- Resolved customer inquiries through various communication channels effectively.
- Assisted in troubleshooting technical issues for customers using company systems.
Territory Sales Manager
Combined Insurance
02.2014 - 12.2015
- Managed defined sales territory, built robust pipeline through cold calling and networking, consistently achieving revenue goals.
- Handled objections and negotiations confidently, closing high-value sales while ensuring compliance with regulatory standards.
- Conducted needs-based consultations, presenting tailored solutions to diverse client base, enhancing customer satisfaction and loyalty.
Education
Certificate in Management -
Wintec
Hamilton, New Zealand01-2016
MBA - Finance and Marketing
ITM College
Nanded, India01-2006
Skills
- Microsoft Power BI
- CRM Systems
- Microsoft Office Suite
- Performance reporting
- KPI tracking
- Trend analysis
- Retail operations
- Customer engagement
- Visual merchandising
- Data decision-making
- Stock replenishment
- Performance analysis
- Sales strategy
- Team coaching
- Conflict resolution
References
Available on Request
Timeline
Store Lead
Spark New Zealand
06.2022 - 01.2026
Customer Advisor / Team Coach
Spark New Zealand
09.2016 - 06.2022
Territory Sales Manager
Combined Insurance
02.2014 - 12.2015
Certificate in Management -
Wintec
MBA - Finance and Marketing
ITM College