Manisha Chadha
Cromwell,Central Otago
Summary
Dynamic finance professional with extensive experience at Queenstown Lakes District Council, excelling in rates processing and financial administration. Proven ability to enhance processes and improve customer relationships. Skilled in accounting and communication, adept at managing complex financial tasks while ensuring compliance and accuracy. Committed to delivering exceptional results in local government finance.
Overview
18
18
years of professional experience
Work History
Finance Officer – Rates
Queenstown Lakes District Council
02.2024 - Current
- Coordinated timely distribution of rates instalment notices and amended invoices.
- Processed financial adjustments, refunds, penalties, and payment transfers.
- Managed direct debit arrangements and dishonoured payments.
- Supported credit control and rates arrears processes.
- Maintained rating database and processed ownership changes and subdivisions.
- Responded to customer queries and administered rates rebates.
- Contributed to process improvements and documentation.
Accounts Administrator
Central Otago District Council
07.2022 - 01.2024
- Managed debtor accounts and invoicing for leases and rentals.
- Reconciled credit card transactions and processed monthly journals.
- Supported accounts payable and rates functions.
- Assisted with financial reporting and data collection.
Café Manager
Heartland Junction Café
03.2021 - 05.2022
- Oversaw all aspects of café operations including staff, stock, and financials.
- Managed compliance, customer service, and supplier relationships.
Site Manager Support
Z Energy
Cromwell
03.2018 - 03.2021
- Managed site operations and customer service.
- Covered site leader responsibilities and ensured smooth daily operations.
Assistant Manager
Z Energy
Gore
05.2015 - 03.2018
- Led store team, managed stock and promotions, and ensured compliance.
- Handled customer feedback and facility maintenance.
Team Member
Pizza Hut
Gore
07.2014 - 05.2015
- Provided customer service, handled orders, and supported team operations.
Manager – Administration & HR
ION Energy Ltd.
09.2012 - 08.2013
- Managed HR records, staff welfare, and vendor accounts.
- Provided facility management services.
HR Executive
Suzlon Energy Ltd.
10.2007 - 09.2012
- Handled recruitment, payroll, performance management, and compliance.
- Coordinated with government bodies and managed site facilities.
Education
Post Graduate Diploma in Business (Level 8) - HR
Southern Institute of Technology
NZMaster of Commerce (M.Com) -
DAVV University
Indore, IndiaBachelor of Commerce (B.Com) -
DAVV University
Indore, IndiaSome College (No Degree) -
IGNOU
Skills
- Communication skills
- Multitasking
- MS Outlook
- Accounting
- Rates processing
- Financial administration
- HR management
- Invoice reconciliation
- Account reconciliation
- Rate processing
- Database management
- Customer relationship management
- Process improvement
- Data analysis
- Problem solving
- Attention to detail
- Debt management
- Decision-making
- Problem-solving
- Local government
References
References available upon request.
Timeline
Finance Officer – Rates
Queenstown Lakes District Council
02.2024 - Current
Accounts Administrator
Central Otago District Council
07.2022 - 01.2024
Café Manager
Heartland Junction Café
03.2021 - 05.2022
Site Manager Support
Z Energy
03.2018 - 03.2021
Assistant Manager
Z Energy
05.2015 - 03.2018
Team Member
Pizza Hut
07.2014 - 05.2015
Manager – Administration & HR
ION Energy Ltd.
09.2012 - 08.2013
HR Executive
Suzlon Energy Ltd.
10.2007 - 09.2012
Post Graduate Diploma in Business (Level 8) - HR
Southern Institute of Technology
Master of Commerce (M.Com) -
DAVV University
Bachelor of Commerce (B.Com) -
DAVV University
Some College (No Degree) -
IGNOU
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