Jeilyann Nickolaih Organo Pinzon
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed strong communication and problem-solving abilities in fast-paced service environment. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front of House
KFC
07.2022 - 04.2025
- Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
- Collaborated with team members to streamline processes, reducing response times and improving workflow efficiency.
- Resolved customer inquiries efficiently through multiple communication channels, enhancing service satisfaction.
- Provided product knowledge and support to customers, ensuring accurate information dissemination and effective issue resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Operated cash register efficiently, processing customer transactions accurately.
Retail Assistant
Bunnings Warehouse
03.2024 - 04.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization and cleanliness, contributing to a welcoming shopping environment.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Education
Year 13 -
Rosehill College
01.2024
Skills
- Positive Attitude
- Time Management
- Multi-tasking
- Committed
- Willingness to learn
- Adaptability
- Attention to Detail
- Teamwork
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Interests
- Gym Workouts
- Fashion
- Photography
- Latest Trends
- Documenting and sharing travel experiences
- Makeup
- Baking
- Playing Sports
- Running
- Road Trips
Timeline
Retail Assistant
Bunnings Warehouse
03.2024 - 04.2024
Front of House
KFC
07.2022 - 04.2025
Year 13 -
Rosehill College
Similar Profiles
Dakota MontondoDakota Montondo
Fast Food Worker at KFCFast Food Worker at KFC
JOSEPH HOWARDJOSEPH HOWARD
Team Member at KFCTeam Member at KFC
Danaya MercerDanaya Mercer
Shift Manager at KFCShift Manager at KFC
Akash KunduAkash Kundu
Team Member at KFCTeam Member at KFC
Natarsha ReadNatarsha Read
Front of House at The BranchFront of House at The Branch