Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jemma Wood

Paraparaumu,Wellington

Summary

Dynamic operations professional with a proven track record at Harvey Norman, excelling in inventory management and order fulfillment. Adept at ensuring safety compliance while engaging customers effectively. Recognized for achieving sales targets and maintaining high standards in fast-paced environments. Proficient in Microsoft Office, enhancing productivity and efficiency.

Overview

5
5
years of professional experience

Work History

Operations Assistant

Harvey Norman
Wanganui, Wanganui
11.2024 - 05.2025
  • Efficiently managed online orders by promptly retrieving requested items from storage.
  • Accurately filled customer orders within specified time frames.
  • Strictly adhered to safety regulations when handling sharp objects and hazardous chemicals.
  • Tracked materials to maintain accurate inventory of stock on hand.
  • Cleaned and organized work areas, equipment, and storage facilities as necessary.
  • Participated in physical inventories by counting parts, supplies, and equipment.
  • Verified accuracy of incoming shipments concerning items, quantities, and condition.

Sales Representative

Potter Brothers Chocolate
Levin, Levin
01.2022 - 10.2022
  • Assisted team members during peak periods to ensure smooth operations.
  • Accurately recorded daily sales figures to monitor progress towards goals.
  • Engaged customers through effective interpersonal skills to enhance relationships.
  • Traveled nationwide while managing time effectively to maximize productivity.
  • Achieved minimum sales target of 2,000 units daily.

Chef

Kapiti Tenpin
Paraparaumu, Wellington
09.2021 - 01.2022
  • Ensured compliance with health, safety, and hygiene regulations in kitchen operations.
  • Planned menus and ordered supplies to maintain adequate stock levels.
  • Monitored food preparation methods and portion sizes for consistency with restaurant recipes.
  • Adjusted seasonings based on customer preferences to enhance flavor.
  • Checked quality of raw materials prior to use to ensure freshness.
  • Maintained a sanitized work environment by following sanitation policies.

Crew Member

McDonalds
Paraparaumu, Wellington
12.2019 - 02.2020
  • Educated customers on menu items, product ingredients and nutritional values.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Adhered to health department regulations regarding food handling procedures.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Checked expiration dates on all products before serving them to customers.

Education

NZ Certificate in Business And Administration Level 3 - Business

Open Polytechnic
Palmerston North, NZ
02-2024

NZQA Foundation Skills Level 1 - Foundation Skills

Capital Training LTD
Paraparaumu, NZ
10-2020

Skills

  • Inventory management and order fulfillment
  • Safety compliance
  • Customer engagement and menu planning
  • Basic computer literacy
  • Time management
  • Microsoft Office Skills

References

Ben Potter - Potter Brothers Chocolate

Owner/Operator

0275197788

Gianni Paxie - Harvey Norman

Employer/Proprietor 

021769228 or +61466986342 (lives in Australia now)

gianni.paxie@gmail.com

Timeline

Operations Assistant

Harvey Norman
11.2024 - 05.2025

Sales Representative

Potter Brothers Chocolate
01.2022 - 10.2022

Chef

Kapiti Tenpin
09.2021 - 01.2022

Crew Member

McDonalds
12.2019 - 02.2020

NZ Certificate in Business And Administration Level 3 - Business

Open Polytechnic

NZQA Foundation Skills Level 1 - Foundation Skills

Capital Training LTD

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