Jemma Longley
Cambridge,WKO
Summary
Dedicated and motivated third-semester nursing student with a strong foundation in customer service and a commitment to delivering exceptional support in fast-paced environments. With experience as a checkout operator and currently serving as a retail assistant, I have honed my interpersonal skills and attention to detail. Known for being punctual, hardworking, and reliable, I excel in providing a positive shopping experience for customers. I am eager to bring a strong work ethic and customer-focused approach to a dynamic role at Michael hill, where I can contribute to the team and enhance the client experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
postie cambridge
03.2023 - Current
- Resolved customer complaints in a professional manner.
- Demonstrated knowledge of store policies regarding payments, returns and exchanges.
- Assisted customers with product selection to meet their needs.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Assisted in setting up displays for promotional items.
- Greeted customers and provided excellent customer service.
Checkout and Lotto Operator
new world cambridge
02.2022 - 10.2022
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Provided assistance to customers with product selection queries.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
Education
Bachelor of Nursing Level 7
Wintec
Hamilton, WKO06-2026
Certificate in Career Preparation Level 4
Wintec
Hamilton, WKO06-2023
Certificate in Business And Administration Level 3
Wintec
Hamilton12-2022
Skills
- Punctuality
- Negotiation
- Customer service
- Cash Handling
- Goal-Oriented
- Visual Merchandising
- Store maintenance
- Teamwork and Collaboration
- Time Management
Certification
- I have a current first aid certificate 2023-2025
Timeline
Retail Sales Assistant
postie cambridge
03.2023 - Current
Checkout and Lotto Operator
new world cambridge
02.2022 - 10.2022
- I have a current first aid certificate 2023-2025
Bachelor of Nursing Level 7
Wintec
Certificate in Career Preparation Level 4
Wintec
Certificate in Business And Administration Level 3
Wintec
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