Hi, I’m
JENAI ORUPE
Logistic
Paraparaumu ,WGN
Summary
Freight Handler/Officer with over 8 years of successful experience in Freight sorting, handling and shipping problem freight. Recognized for performance, excellence and contribution to the freight industry as a result it led to the nomination of an award. Nominated and awarded Office Person of the year.
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile. Known for high productivity and efficient task completion. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
19
years of professional experience
Work History
SUB60 CouriersWellington
Independent Contractor
10.2020 - 11.2022
Job overview
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Collaborated closely with clients to better understand entire project scope
- Consulted with customers to assess needs and propose solutions
- Managed day to day operations of consulting business, which required urgent deliveries
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered items to residential addresses within specified time frames.
- Provided excellent customer service by answering questions about delivery status.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Reported any accidents or incidents involving self or others immediately following incident.
- Checked contents of shipment against shipping documents prior to leaving warehouse.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
Post Haste CouriersNgaranga Gorge, Wellington
Freight Officer
08.2017 - 11.2022
Job overview
- Increased customer satisfaction by resolving issues
- Maintained excellent attendance record
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Provided primary support to internal and external customers in a fast-paced environment
- Offered advice and assistance to customers, paying close attention to special requests
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to take advantage of new opportunities.
HOMEGROWN
Bar Staff
01.2021 - 01.2021
TRNWellington , Wellington
Stock Taker
01.2019 - 02.2019
Job overview
- Cotton On Kids, Capital Gateways
- Cotton On, Outlet City, Tawa
- Cotton Kids, Porirua
- Cotton On Body, Manners Mall, Te Aro
- Cotton On, Cuba Street
- Verified stock counts against digital data.
- Ensured products are stored safely and securely within the warehouse.
- Developed processes for efficient stocktaking operations.
- Reported any damaged or expired goods to management.
- Organized and tracked items in the system using barcodes and scanners.
The Recruitment NetworkWellington , Wellington
Casual
04.2016 - 01.2019
Post Haste Couriers WellingtonNgaranga Gorge, Wellington
Freight Handler
08.2016 - 12.2017
Job overview
- Maintained accurate records of freight received and shipped out.
- Inspected shipments for damages or discrepancies prior to loading and unloading.
- Organized freight in warehouse according to size and weight requirements.
- Ensured that all safety regulations were followed when handling hazardous materials or chemicals during loading and unloading operations.
- Provided assistance in maintaining a safe working environment by adhering to safety protocols set by the company management team.
- Collaborated with other departments on projects related to freight handling activities.
- Stacked boxes onto pallets according to stacking patterns specified by customer specifications.
- Identified damaged products during unloading process and reported them immediately.
- Maintained cleanliness of work area at all times while following proper sanitation guidelines.
- Reported any incidents or accidents occurring on job site promptly.
- Assisted in training new warehouse employees.
- Inspected and reported or repaired damaged cargo.
- Loaded materials into vehicles and installed strapping, bracing or padding to prevent shifting or damage in transit.
- Managed time effectively to maximize productivity during shifts.
Red Rooster Queensland
Customer service/cashier
02.2004 - 07.2006
Job overview
- Handled approximately100 daily credit and cash transactions
- Reconciled cash draw at start and end of shift
- Processed POS transactions, including cheques, cash and credit purchases or refunds
- Customer service calls and face to face interactions
Education
Horowhenua CollegeLevin
Some College (No Degree)
Skills
- Trustworthy
- Loyal
- Family Orientated
- Honest
- Helpful
- Will assist anyone in need
- Time management
- Problem solving
- Workload management
- Customer retention strategies
- Deadline adherence
- Safety compliance
- Client relationship building
- Package handling
- Item tracking
- Excellent driving skills
- Local routes
- Delivering time-sensitive specimens
- Package pickup and delivery
- Delivery and pickup
- Handheld scanning devices
- Attention to confidentiality
- Returns pickup
- Business processes and procedures
- Delivery transport
- Punctuality and reliability
- Map reading
- Logistics and transportation
- GPS and route planning
- Scanning device operation
- Clean driving record
- Multitasking and organization
- Delivering medical records
- Time sensitive deliveries
- Decision-making
- Dispatch collaboration
- Sorting
- Working independently
- Attention to detail
- Smartphone usage
- GPS systems
- Customer service
- Loading and unloading
- Problem-solving
- Performance improvement
- Valid Driver's license
- Pickup of patient documentation
- Delivery scheduling
Timeline
Bar Staff
HOMEGROWN
01.2021 - 01.2021
Independent Contractor
SUB60 Couriers
10.2020 - 11.2022
Stock Taker
TRN
01.2019 - 02.2019
Freight Officer
Post Haste Couriers
08.2017 - 11.2022
Freight Handler
Post Haste Couriers Wellington
08.2016 - 12.2017
Casual
The Recruitment Network
04.2016 - 01.2019
Customer service/cashier
Red Rooster Queensland
02.2004 - 07.2006
Horowhenua College
Some College (No Degree)
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