Jenelle Rivera

Reference: Carmelle-Manager(0278267124)

Grace-Supervisor(02108016447)

• Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
• Provided take-out services to customers
• Greeted customers and provided friendly customer service.
• Assisted with training new front of house employees on procedures and policies.
• Processed payments using cash registers or POS systems accurately and efficiently.
• Communicated orders to kitchen staff in an accurate and timely fashion.

Reference: Monique-Manger(021661272/monique@tencc.co.nz)

Reannon-Team Leader(0273244410/reannonlauren@gmail.com)

• Stocked service areas with napkins, utensils, condiments, and other supplies.
• Greeted customers upon arrival and provided assistance with menu selections.
• Ensured that all food items were prepared according to established recipes and standards.
• Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
• Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
• Adhered to health department regulations regarding safe food handling practices.
• Cleaned tables in the dining area before and after customer seating.
• Adhered to health and safety regulations when handling food items.

Reference:

Olivia-Coffe Captain

(02102948608/oliviammcooper@icloud.com)

• Prepared coffee drinks and specialty beverages following company recipes.
• Prepared specialty coffee drinks such as lattes, cappuccinos, mochas, and Americanos.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
• Prepared and served coffee, espresso drinks, blended coffees and teas.