JENELYN UNIRA
Albany NorthShore
Summary
Dedicated facilities management professional with unwavering commitment to health and safety protocols. Demonstrates natural curiosity for learning, adept problem-solving abilities, and flexible mindset. Proven history of refining technical expertise and fostering relationships with various stakeholders, both internal and external.
Overview
17
17
years of professional experience
Work History
Vendor Manager Capital and Engineering
Fonterra Co-operative Ltd
07.2024 - Current
- Proactive management of the commercial relationship the business has with its vendors- focusing on cost, service, health and safety, sustainability, and process improvement.
- Manage a portfolio of vendors ensuring contract, performance and purchasing requirements are fully understood by the vendors and respective internal stakeholders.
- Development and execution of regional and site-based vendor management strategy and plans.
- Administrative support of Vendor Governance framework.
- Input into the vendor segmentation process and understand the vendor supply base for the Region.
Depots Manager
Fonterra Brands NZ Limited
04.2017 - 07.2024
- Manage all Fonterra Brands and Tip Top (when Tip Top was still owned by Fonterra) depots New Zealand wide.
- Work with external partners to ensure depots are properly maintained to meet all Health and Safety; Food Safety and Quality; Environmental; Security and Facility standards.
- Work with Franchisees and Sales Contractors to ensure depot related issues are addressed promptly including operational requirements.
- Collaborates with Property and Legal team to negotiate lease renewals and property related matters.
- Responsible for yearly budget and forecasting ensuring efficient allocation of resources and accurate financial projections.
- Manage vendors and their performance.
- Work collaboratively with internal and external stakeholders to ensure network is optimised to deliver operational efficiency and align with long term network strategy.
- Manage projects of any new builds, consolidations, and upgrades.
- Drive continuous improvement on depot maintenance spend.
- Proactively identify and promptly reports hazards and incidents.
- Participate fully in the Health & Safety improvement processes.
- Co-operate fully in any injury management process to ensure full participation in the workforce after cleared fit for duties by a registered medical practitioner.
- Conduct regular Risk Assessments and works with staff to enable the development of appropriate controls to mitigate risk identified.
Freight and Depots Administrator
Fonterra Brands NZ Limited
01.2015 - 04.2017
- Maintain and ensure the integrity of Transport and Depot cost centre related expenditures.
- Reconciliation of 3rd party related transactions.
- Invoices and vendor enquiry management.
- Liaise and provide support to the Franchisees and Sales Contractors regarding any issues.
- Create comprehensive and detailed process documentation, capturing critical procedures and guidelines to enhance operational efficiency.
- Work with external partners regarding issues with internal audits to ensure that these are addressed and resolved to comply with Health and Safety and Food Safety and Quality.
- Investigate and process claims for Fleet Transport and Depot facility related damages.
- Mapping of all Depot related information to ensure easy access to information if required.
Operations Officer
Thiess Communications Services Ltd Australia (now Visionstream Pty Ltd)
03.2013 - 08.2014
- Create new orders in Work Order Management System for new customers.
- Maintain and update relevant job status in the master spread sheet.
- Responsible for assisting Construction Supervisor regarding Fibre Test data by interpreting the data into excels for As Built purposes.
- Conducted comprehensive assessments of telecommunication designs to verify compliance with the established standards and to ensure accuracy of information.
- Update customer records and maintaining accurate billing records to ensure timely revenue allocation and collection.
- Save and keep Additional Time Sheet Record Sheet.
- Check and process invoices for contractors.
- Process Internal Splice, Civil & Haul Invoices and As Built.
- Help and process invoices for National Broadband Network Project.
- Make sure that Client Invoices are processed accurately and sent on time to Telstra Australia.
Business Sales Support
Telstra Clear NZ Ltd - Vodafone NZ Limited
11.2008 - 11.2012
- Develop and maintain an effective relationship with Sales Team to ensure customers receive excellent and continuous service by meeting or exceeding customer expectations.
- Responsible for assisting Sales team with resolving billing enquiries in a timely manner.
- Order entry for all products and services.
- Update customer records and maintaining accurate billing records to ensure timely revenue allocation and collection.
- Quality Assurance. Checking billing task by making sure that the billing is accurate.
- Maintain relationship with the Provisioning team making sure that orders meet the standard and that all mandatory information is collected prior to submission of orders.
- Provides training and support to new employees to ensure smooth onboarding.
Education
Business Administration and Computing Level III -
Northern Business College New Zealand
Diploma - Facilities Management (not finished)
Massey University
Bachelor of Science - Food Technology
Central Luzon State University
01.2001
Skills
- Expertise in facility management
- Manage depot maintenance with emphasis on building needs and health & safety compliance
- Adaptable in fast-paced settings
- Budget management
- Effective verbal and written communication
- Effective stakeholder engagement
- Conflict resolution and troubleshooting
- Enhanced organizational skills
Core Competencies/Area of Expertise
- Risk Management and Assessment
- Detail and Goal-Oriented
- Critical Thinking
- Problem Solving
- Effective Communicator
- Team Player
- Self Motivated
Technical Expertise
- Microsoft Office
- SAP
- Project Management
- Trouble Shooting
- Budget Management
- Financial Reporting
Timeline
Vendor Manager Capital and Engineering
Fonterra Co-operative Ltd
07.2024 - Current
Depots Manager
Fonterra Brands NZ Limited
04.2017 - 07.2024
Freight and Depots Administrator
Fonterra Brands NZ Limited
01.2015 - 04.2017
Operations Officer
Thiess Communications Services Ltd Australia (now Visionstream Pty Ltd)
03.2013 - 08.2014
Business Sales Support
Telstra Clear NZ Ltd - Vodafone NZ Limited
11.2008 - 11.2012
Diploma - Facilities Management (not finished)
Massey University
Bachelor of Science - Food Technology
Central Luzon State University
Business Administration and Computing Level III -
Northern Business College New Zealand
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