Jennifer Glasson

Apart of this role I have:

• I am a warranted Aviation Security Officer.
• I am an IOC Officer (Integrated Operation Centre) And therefore am proficient in using ID Gateway.
• From the IOC:
• Setting up screening points using CCTV and acknowledging duress alarms accordingly.
• Maintain details of all security-related incidents.
• Able to implement and receive advisory from stakeholders to produce essential customer service and high-quality security.
• Raised and completed written reports (Q-Pulse)
• Able to multi-task and prioritize tasks due to importance and urgency.
• Have essential communication skills.
• Legislation interpretation.
• Completed recurrent law testing by annually.
• Completed current risk management and threat assessment (incident management).
• Maintain professionalism in general duties such as holdstow screening and general passenger and mobile duties.
• Conducted VIP, Governor General escorts and special operations (mobile).
• Have the ability to interpret people's body language to prevent the possibility of a situation from escalating.
• Receive regular intelligent briefs.
• Obtained NZ Certificate in Airport Operations Level 4 NZQF 2537.

• Communicated effectively with front-of-house staff regarding customer orders.
• Ensured that all front-of-house operations ran smoothly and efficiently.
• Collaborated with front-of-house personnel to guarantee optimal customer service experience.
• Assisted with training new front-of-house employees on procedures and policies.
• Ensuring that the meals I made and the coffee I produced was of the highest quality.
• Provided excellent customer service by responding to inquiries quickly and professionally.

• Preparing meals
• Followed recipes accurately while adhering to portion control standards.
• Maintained order and cleanliness of work areas to conform with health codes.
• Prepared meats, vegetables, and desserts according to the instructions of the chief.

• Drenching, vaccinating, dagging, dipping, drafting, loading stock onto a truck, weighing stock, docking, mustering, and fencing.

• Developed and implemented strategy plans for the management of stock health by recording accurate records of weight, stock numbers, and medications given.