Sujina Shrestha
Kathmandu
Summary
Dedicated service professional with a proven track record in supporting technical tasks and providing maintenance assistance. Recognized for reliability and adaptability in dynamic environments, consistently meeting evolving needs. Strong troubleshooting and customer service skills are complemented by a collaborative mindset and a commitment to delivering high-quality results. Eager to leverage expertise to drive operational excellence and enhance customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Junior Service Technician and Sales Assistant
GS Computer and Electronic Suppliers
12.2022 - Current
- Installing new equipment or systems and test them to ensure they function correctly
- Perform routine maintenance on various types of equipment to ensure optimal performance and longevity.
- Respond to service requests, explain technical issues to clients, and educate them on how to use their products.
- Maintain detailed records of equipment, service history, and repair procedures.
Domestic Worker
Private Household
09.2021 - 09.2022
- Managed general household tasks including cleaning, cooking, and caregiving.
- Adapted to a foreign work environment with professionalism and cultural sensitivity.
- Maintained routine organization and task independence.
Receptionist / Customer Service / Cash Counter
Capital Merchant Banking and Finance Pvt. Ltd.
12.2009 - 08.2021
- Handled front desk responsibilities, welcoming clients and visitors.
- Processed cash transactions and maintained accurate financial records.
- Responded to customer inquiries and provided administrative support.
- Maintained official documents, filing systems, and internal communication.
Education
Bachelor of Arts - Sociology
Kantipur College of Business Management And Humanities Studies
Kathmandu Nepal01-2012
Skills
- Customer Service & Communication
- Front Desk Operations & Cash Handling
- Team Coordination & Supervision
- Housekeeping & Domestic Care
- Honest, Responsible, and Adaptable
- Computer Skills (MS Office)
- Computer skills
- Software diagnostics
- Diagnostic testing
- Data entry
Certification
- Mini Secretarial Training – OMS Academy & The New Era
- Barista Training – Skills Factory Nepal
- Montessori Training – Easy Care Skill Development Training Institute Pvt. Ltd.
Languages
English
Professional Working
Hindi
Limited Working
Nepali
Native or Bilingual
Timeline
Junior Service Technician and Sales Assistant
GS Computer and Electronic Suppliers
12.2022 - Current
Domestic Worker
Private Household
09.2021 - 09.2022
Receptionist / Customer Service / Cash Counter
Capital Merchant Banking and Finance Pvt. Ltd.
12.2009 - 08.2021
Bachelor of Arts - Sociology
Kantipur College of Business Management And Humanities Studies
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