Jenna Chapman
Taihape,MWT
Summary
Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaner
Liquid Laundromat - Taihape
05.2023 - 11.2023
- Cleaned and sanitized areas according to established protocols.
- Removed trash, and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Handled equipment, chemicals, and materials properly and with caution.
Retail Manager
Aihikirimi Limited
09.2022 - 10.2023
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
NCEA Level 3
Feilding High School
Feilding12.2021
Skills
- Customer Assistance
- Cash Register Operation
- Inventory Management
- Merchandising and Display
- Store Organization
- Team Supervision
- Sales and Promotions
- Store Opening and Closing
- Friendly and Helpful
- Honest and Dependable
Certification
Full - Car
Timeline
Cleaner
Liquid Laundromat - Taihape
05.2023 - 11.2023
Retail Manager
Aihikirimi Limited
09.2022 - 10.2023
NCEA Level 3
Feilding High School
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