Jenna Harvey

During my time here we were working in a large team switching roles running heavy machinery making various foods for places all over nz huge demand there I showed great leadership and was asked to become the forklift driver to land stock from factory to freezers this required me to learn how to maneuver in tight spaces loading stock on high shelves and loading and Unloading trucks loved this role

• Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
• Enhanced product quality through meticulous inspection and identification of defects for corrective action.
• Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
• Collaborated with team members to meet daily production quotas, promoting a positive work environment.

During this role I was admin taking calls from builders and suppliers and taking notes for the management I was in charge of stock take of the shelved items data entry sales in trade yard I measured and cut wood loaded trucks I worked in a happy fast pacedteam and also worked alone with no issues

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

In home nanny I moved towns to become this family's nanny moving next door ended in a life time friendship and regular contact to this day this role I needed tobe there before mum left for work and do all chores and sometimes prepare tea outings and errands

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• Enhanced children''s emotional well-being by providing consistent and nurturing care.
• Implemented daily routines for optimal child development and created a structured environment.
• Encouraged social interactions through playdates, group outings, and community events.
• Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
• Managed medical appointments,
• Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
• Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
• Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
• Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
• Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.

During my time here I was in charge of reaching targets and reaching highest sales for bop open and close cash up and stock takes training staff and working with regional managers I had exclusive customers that came to shop solely with me as igot to know them on a personal level and did very well in this role I have high customer service skills and can deal with even the most tricky/ needy customers

• Completed point of sale opening and closing procedures.
• Managed inventory control, cash control, and store opening and closing procedures
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Assisted with hiring, training and mentoring new staff members.

This was my first job were I climbed the ladders and became a supervisor of a very busy team this was a very busy job with weddings functionins party's and a cultural buffet dinner as well as El LA carte offered my role was setting up directing staff taking orders making drinks and coffee and liaising with the planners to make sure the wedding or functioning went as smoothly as possible

• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
• Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
• Managed table turnover rate effectively allowing for more guests served per shift.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Greeted new customers, discussed specials, and took drink orders.
• Trained staff members on use of POS system.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.