Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jenni Hoglund

Lincoln,CAN

Summary

Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.

Overview

25
25
years of professional experience

Work History

South Island Regional Manager

LIGHTING PLUS
01.2001 - Current
  • Oversee 8 store Managers with a total of 25 staff
  • I achieve this by leading by example and working alongside my team in the store.
  • Led regional sales initiatives to enhance market presence and customer engagement.
  • Coordinated training programs for staff, improving product knowledge and customer service skills.
  • Developed and executed strategic plans to achieve operational goals across multiple locations.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Recruitment for all of the South Island stores
  • Responsible for any resolution required to deal with conflicts that may arise

Manager

Lighting Plus Moorhouse Avenue and Lighting Plus Belfast
01.2018 - 01.2021
  • Supervised daily operations to ensure optimal customer service and product availability.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Conducted regular staff meetings to communicate goals and enhance team performance.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Manager

Lighting Plus Hornby
01.2013 - 01.2018
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Lighting Designer

Lighting Plus Belfast
01.2012 - 01.2013
  • Assisting clients with new builds or renovations to gain sales for the store

Manager

Lighting Plus Queenstown
01.2007 - 01.2010
  • Managing and leading the team
  • Sales and customer service focus
  • Day to day running of the store including rosters, stock management, inwards and outwards goods, store merchandising, banking, opening and closing of the store.

Sales Assistant

Lighting Plus Moorhouse Avenue
01.2001 - 01.2007
  • Focus on providing a high level of customer service in order to achieve sales targets and an amazing shopping experience for our customers.
  • Branched out to lighting design
  • Business Development. Liaise with key clients and account holders.

Education

High School Diploma -

Marian College
Christchurch

Skills

  • Excellent customer service and sales skills
  • Have a strong attention to detail
  • Computer literacy, comfortable using technology for documentation and reporting
  • Coaching leader Encourage my team by leading and coaching to perform more effectively
  • Efficient time management skills for handling multiple tasks within tight deadlines
  • Prioritize tasks and have an effective allocation of time
  • Ability to communicate findings professionally to management and team members
  • Strong analytical and problem solving skills for issue resolution
  • Staff training and development

Interests

  • Gym Workouts
  • Outdoor Recreation
  • Reading
  • Spending quality time with my family

Timeline

Manager

Lighting Plus Moorhouse Avenue and Lighting Plus Belfast
01.2018 - 01.2021

Manager

Lighting Plus Hornby
01.2013 - 01.2018

Lighting Designer

Lighting Plus Belfast
01.2012 - 01.2013

Manager

Lighting Plus Queenstown
01.2007 - 01.2010

South Island Regional Manager

LIGHTING PLUS
01.2001 - Current

Sales Assistant

Lighting Plus Moorhouse Avenue
01.2001 - 01.2007

High School Diploma -

Marian College

Similar Profiles

CREATE PROFILE
Jenni Hoglund