Jennie Caldwell
Whangarei,Northland
Summary
Hardworking and reliable professional with strong communication and customer service skills. Extensive experience in retail and hospitality, adept at color theory and paint mixing, ensuring a personalized customer experience. Currently studying Hairdressing, eager to further develop skills in the hair and beauty industry or anywhere my skills may be useful.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Paint Department Team Member
Bunnings Warehouse
01.2022 - 03.2026
- Guided customers in selecting appropriate paints, colors, and products tailored to their project needs.
- Mixed and tinted paint to customers' required colors and specifications.
- Assisted with color matching and paint preparation.
- Provided product advice and answered customer questions.
- Provided friendly and knowledgeable customer service in the Paint Department.
- Restocked products on shelves in the Paint Department for improved accessibility., ensuring a clean and visually appealing department for enhanced customer experience.
- Maintained efficiency while assisting customers in a high-traffic retail environment. in a busy retail environment while maintaining a high standard of customer service.
- Coordinated with team members to streamline store operations and improve overall service delivery.
- Followed workplace health and safety procedures and store policies.
Café / Office Worker
Heads Up Adventures
01.2018 - 01.2019
- Delivered exceptional customer service in fast-paced café environment, ensuring positive customer experiences.
- Crafted high-quality barista-style coffee beverages, enhancing customer satisfaction and loyalty.
- Handled cash register transactions accurately and efficiently, contributing to smooth café operations.
- Preparing and cooking café food
- Executed cleaning tasks to maintain café hygiene standards.
Canteen Assistant
Tikipunga Rugby Club
01.2014 - 01.2015
- Handled cash transactions accurately and efficiently
- Delivered customer support to enhance shopping experience
- Executed cleaning tasks to maintain store cleanliness and safety
Movie Extra
Ryan Talent
Auckland
01.2015
- Completed two day shoots for the UK television series 'Tatau', enhancing production quality and audience engagement.
- Participated in crowd scenes for various film productions.
- Followed direction from directors and production staff on set.
- Maintained costume and appearance standards for each role.
- A talent agency based in Auckland.
Education
Level 3 Hairdressing -
NorthTec
Whangarei, NZ11-2026
NCEA Level 1 -
Whangarei Girls' High School
12-2018
Skills
- Paint mixing and tinting
- Color theory knowledge
- Retail and product knowledge
- Customer service and communication
- Cash handling
- Teamwork and collaboration
- Attention to detail
- Workplace organization
- Time management
- Process improvement
- Adaptability to new tasks
Certification
- Restricted Driver Licence
- First Aid Certificate
- Health & Safety
Timeline
Paint Department Team Member
Bunnings Warehouse
01.2022 - 03.2026
Café / Office Worker
Heads Up Adventures
01.2018 - 01.2019
Movie Extra
Ryan Talent
01.2015
Canteen Assistant
Tikipunga Rugby Club
01.2014 - 01.2015
Level 3 Hairdressing -
NorthTec
NCEA Level 1 -
Whangarei Girls' High School