JENNIFER CLODE
Palmerston North
Summary
Experienced Sales Assistant and Account Manager with excellent interpersonal and communication skills. Skilled in stock and inventory control, time management, and organizational skills. Proven ability to provide exceptional customer service and build strong relationships with clients. A great team player with a talent for multi-tasking and cash handling.
Overview
21
21
years of professional experience
Work History
Sales Assistant
Postie
02.2025 - Current
- Working for Postie I was given the opportunity to expand my retail knowledge to fast fashion and learn how to cope with the ever changing products.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided excellent customer service by efficiently responding to customer inquiries and helping them with their personalized needs.
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
- Boosted store revenue through upselling and add ons
- Assisted with the opening and closing of the store including cashing in for the morning shift and cashing up at end of day.
Sales Assistant and 3IC
Pricewise
02.2021 - 03.2022
- While working for Pricewise I was given the opportunity to expand my customer service and retail knowledge and was also given the opportunity to take on some management responsibilities when needed when our manager and Assistant manager were absent
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, returns, and exchanges
- Provided strong customer service by greeting and building relationships with customers
- Maintained knowledge of products to make informed recommendations to customers
- Acting 3IC managing daily operations of store when supervisors
- Opening and closing the store and completing end of day cash up.
- Handled online orders, collecting, sending and following up for our customers
Account Manager and Sales
Teletech
03.2013 - 12.2013
Customer Care and Technical Representative
Samsung
03.2008 - 05.2011
Customer Service Representative
Noel Leeming Head Office
10.2007 - 02.2008
Sales Assistant/Customer Service
Bond and Bond
03.2006 - 09.2007
Checkout Operator/Stock Manager
New World
11.2004 - 01.2006
Education
ITS - Business Administration, Customer service
12.2020
Skills
- Excellent interpersonal and communication skills
- Experience with stock and inventory control
- Great team player
- Time management
- Organisational skills
- Excellent verbal and listening skills
- Great at multi-tasking
- Public speaking
- Ability to work well under pressure
- Cash handling
- Customer finance knowledge
- Goal oriented
- Opening and closing procedures
Timeline
Sales Assistant
Postie
02.2025 - Current
Sales Assistant and 3IC
Pricewise
02.2021 - 03.2022
Account Manager and Sales
Teletech
03.2013 - 12.2013
Customer Care and Technical Representative
Samsung
03.2008 - 05.2011
Customer Service Representative
Noel Leeming Head Office
10.2007 - 02.2008
Sales Assistant/Customer Service
Bond and Bond
03.2006 - 09.2007
Checkout Operator/Stock Manager
New World
11.2004 - 01.2006
ITS - Business Administration, Customer service
Similar Profiles
Metuavaine TauraMetuavaine Taura
Retail Assistant Manager at PostieRetail Assistant Manager at Postie
Cheryl TipeneCheryl Tipene
Retail Worker at PostieRetail Worker at Postie
Ambre ColeyAmbre Coley
3IC at Postie3IC at Postie
Neethu AntonyNeethu Antony
Registered Nurse at Ultimate Care ArohaRegistered Nurse at Ultimate Care Aroha
Olina PugmireOlina Pugmire
Sales Assistant at PoolandSpa2Sales Assistant at PoolandSpa2