Jennifer Eichholtz
South New Brighton,Christchurch
Summary
Dynamic and adaptable professional with a proven track record at Hohepa Canterbury, adept at fostering independence and well-being in individuals with special needs through empathetic support and excellent time management. Demonstrated ability to handle high-stress situations calmly, enhancing team performance and customer satisfaction through my time in the hospitality industry.
Overview
15
15
years of professional experience
Work History
Personalised Support Coordinator
Hohepa Canterbury Ltd
Christchurch, CANTERBURY
10.2022 - Current
- Supported individuals with special needs by creating and implementing tailored plans to help them achieve their personal goals.
- Worked closely with Hohepa's key values and other community services to ensure consistent and effective support.
- Advocated for clients' needs, fostering inclusion, and addressing challenges to promote their independence and well-being.
- Provided compassionate, one-on-one support while maintaining accurate records and meeting required standards.
Volunteer
Star Jam Charitable Trust
Christchurch, CANTERBURY
09.2019 - 10.2025
- Provided support during special events.
- Demonstrated strong interpersonal communication skills to effectively convey information.
- Contributed to the organization of weekly workshops.
- Volunteered with Star Jam to create positive impacts for jammers weekly.
Duty Manager
Cafe Metro
Christchurch, CAN
10.2013 - 12.2017
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Opened and closed the cafe, did the weekly banking.
- Trained employees in essential job functions.
Volunteer
IHC
Nelson , NZ
01.2013 - 07.2013
- While living in Nelson I volunteered with IHC and got to know a young girl with downs syndrome, we had a one to one friendship and caught up once or twice a week we spent 2-4 hours together at a time. Our friendship helped to make her feel comfortable and confident within the community.
Cafe Assistant/ Duty Manager
Cafe Metro
Christchurch, CAN
01.2011 - 11.2012
Education
Avonside Girls' High School
Christchurch, CAN01.2000
Skills
- Empathetic approach and caring attitude
- Adaptable and dependable
- Patient and calm in high stress situations
- Interpersonal skills
- Excellent time management
References
Catherine Smith
Manager, Hohepa Canterbury
027 2379937
Sonja Lee
Owner, Cafe Metro
021 401141
Personal reference
Sarah Alemann
Friend
027 4108828
Timeline
Personalised Support Coordinator
Hohepa Canterbury Ltd
10.2022 - Current
Volunteer
Star Jam Charitable Trust
09.2019 - 10.2025
Duty Manager
Cafe Metro
10.2013 - 12.2017
Volunteer
IHC
01.2013 - 07.2013
Cafe Assistant/ Duty Manager
Cafe Metro
01.2011 - 11.2012
Avonside Girls' High School
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