Jennifer Garratt

• Detail cleaned bathrooms, kitchens
• Streamlined cleaning processes to increase efficiency without compromising on quality.
• Enhanced cleanliness by performing thorough cleaning tasks, including Vacuuming, mopping, and dusting.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Developed strong relationships with clients through consistent delivery of reliable services tailored to their specific needs.
• Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
• Demonstrated flexibility by changing days and times to suit clients when needed, ensuring no disruption in cleaning services.
• Homeschooling my 16 year old Son Jacob.

• Married for 35 years
• Raised Four children to independence including homeschooling our fourth child from 14 years of age
• Proven ability to learn quickly and adaptable to arising situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained a clean and organized dining, Kitchen and Bathroom areas area for an enjoyable home life experience.
• volunteered for the Ranui Community Trust, I was an advocate for and held portfolios working diligently for the community service in the Ranui Area, also volunteering at the community op. shop.
• Completed a Certificate of Rural development Level 2 at Northland community garden. in 2016.
• New Zealand Certificate in Primary industries Skills NMIT 2022 Plant nursery and production.Level 2.

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• Facilitated appointments and transportation arrangements, ensuring timely access to necessary medical care, courses and educational facilities and recreational activities.
• Promoted social interaction by engaging our children in meaningful conversation and activities tailored to their interests.
• Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.

• Developing strong relationships with children, parents, and colleagues using genuine care, positive effective communication and a good attitude thereby enhancing a supportive learning environment.
• Enhanced classroom engagement through connecting of people, places, and things creating belonging for families and each other.
• Maintained accurate records of student learning outcomes, attendance, and behaviour to facilitate ongoing communication with parents about their child's progress.

• I started and completed my Diploma in Education I take interest in my professional development benefiting myself the team and students where I work and keeping my teaching strategies current and effective which is best practice.

• Affirming individual's irrespective of their gender ,race or age so there is equity modeling cultural awareness by inclusion and fairness .
• Adapted teaching methods and materials to meet students' varying needs for Gross and fine motor skills.
• Played games, worked on puzzles, and read books to young children.
• Organized and cleaned after activities routinely creating customs by picking up toys and straightening up play room with children teaching them age related chores empowering them to care for their own environment.
• Prepared healthy, age-appropriate snacks and meals. Cooking with children role modelling a healthy lifestyle
• Bathed, dressed, and helped with hygiene if necessary while encouraging, and guiding children to independence.
• Served as a positive role model for young children by modelling appropriate language usage, manners, and conflict resolution methods.
• Led indoor and outdoor activities to educate and inspire children.
• Enhanced children''s well-being by providing an emotionally safe and nurturing environment.
• Handled emergencies calmly and efficiently while following established safety protocols
• Supported child development milestones by implementing age-appropriate learning reflecting the way children learn and grow, holistically.

• Monitored supplier performance regularly to identify potential risks or areas requiring improvement within supply chain management processes.
• Developed and maintained a strong team culture, fostering open communication, collaboration, and mutual respect among staff members.
• Resolved critical inventory issues promptly by collaborating with other departments such as sales, production, or logistics as required.
• Spearheaded initiatives aimed at reducing waste within the stockroom environment through recycling programs and more efficient resource utilization.
• Reduced stock discrepancies through meticulous record-keeping and regular audits.
• Maintained neat and organized backroom to easily access merchandise and drive sales.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Inventoried warehouse stock on monthly, quarterly and annual basis.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Conducted research to address shipping errors and packaging mistakes.
• Managed returns process efficiently, resulting in swift resolution of customer issues and minimized financial impact to the company.
• Played an active role in continuous improvement efforts by proactively identifying areas of opportunity for streamlining processes or enhancing stockroom operations.

• Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
• Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
• Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
• Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
• Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
• Coordinated merchandising displays, signage and sales enablement.
• Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
• Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
• Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
• Trained and oriented associates to maximize team performance.
• Monitored cashiers' work and balanced registers to maintain strong financial controls.
• Streamlined operations by implementing efficient processes and time-saving strategies in daily tasks.
• Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
• Streamlined checkout process, reducing average transaction time and increasing customer throughput during peak hours.
• Maintained high standard of store presentation and cleanliness, attracting more customers and enhancing their shopping experience.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• used Public Adress system to Enhance communication for staff and customers.
• Promoted a safe work environment by enforcing strict adherence to safety protocols, reducing workplace accidents or injuries.
• Established rapport with customers through excellent interpersonal skills, leading to repeat business from loyal clients over time.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• I was trained as a photographic technician and completed a course in Advanced photographic theory , I was hired as a store assistant but quickly rose to become an assistant manager and then a manager , while with Kodak I won their Best Employee in 1993.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Managed and motivated employees to be productive and engaged in work.

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
• Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
• successfully ran the Shiseido counter. Organizing and collaborating with local car sales yard to bring cars into the pharmacy to enhance sales.
• completed all training on offer to a high standard to improve service. This included brands, companies courses and the photographic minilab within the store which also processed the local police department photos discretion was a key factor.
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