Jennifer Wong Kee
Wellington,New Zealand
Summary
An enthusiastic, adaptable, and dedicated professional with a strong background in youth support, customer service, and community engagement. With experience across health, hospitality, and educational sectors, I excel in communication, team collaboration, and creating positive environments. My diverse work history has equipped me with the skills to manage various responsibilities, from care-taking to customer relations, ensuring consistent, high-quality service in every role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chosen Co-ordinator
World Vision
12.2022 - Current
- Supported the community outreach for World Vision's 'Chosen' series, educating and engaging diverse audiences on child sponsorship programs
- Traveled to various cities, utilizing effective communication to connect with communities of varying demographics and languages, including Mandarin-speaking audiences
Youth Caretaker
Inzone
10.2022 - Current
- Oversaw the well-being and academic progress of female high school students in a boarding house environment
- Managed daily activities, including cooking, cleaning, tutoring, and ensuring a safe, supportive environment for personal and academic growth
Contact Center Representative
NZQA
02.2023 - 04.2023
- Assisted callers with National Student Numbers, international qualification assessments, and directed queries to appropriate teams
- Maintained a high level of customer service in resolving queries and guiding callers
Support Worker
Odyssey House
11.2021 - 02.2022
- Provided compassionate support for youth with drug and alcohol challenges, assisting with daily routines and ensuring a structured environment
- Monitored and reported on youth progress to optimize care planning and treatment delivery
Manager in Training
Delaware North
12.2020 - 02.2021
- Worked closely with supervisors to drive operational excellence, organizing assignments, and enhancing leadership capabilities
Cashier & Front of House
Ristretto Espresso Cafe
01.2019 - 12.2019
- Engaged customers, handled transactions with accuracy, and maintained high standards of service to promote customer satisfaction
Education
Bachelor of Biomedical Sciences -
University of Auckland
11-2026
Certificate in Health Science -
University of Auckland
01.2021
NCEA Level 3 -
St. Mary’s College
12-2020
Skills
- Youth Mentorship and Support
- Customer Relations
- Community Engagement
- Leadership and Team Collaboration
Name
Jennifer Wong Kee, Jen Kee
References
Available upon request.
Additionalinformation
Full license, with personal vehicle access, Able to start as soon as possible, Young Vinnies, Zonta Club, Various churches, Holiday program support for children with disabilities
Certification
- Certificate in Health Sciences; University of Auckland; 2021
- First Aid Certificate; St Johns; 2023
Timeline
Contact Center Representative
NZQA
02.2023 - 04.2023
Chosen Co-ordinator
World Vision
12.2022 - Current
Youth Caretaker
Inzone
10.2022 - Current
Support Worker
Odyssey House
11.2021 - 02.2022
Manager in Training
Delaware North
12.2020 - 02.2021
Cashier & Front of House
Ristretto Espresso Cafe
01.2019 - 12.2019
Certificate in Health Science -
University of Auckland
- Certificate in Health Sciences; University of Auckland; 2021
- First Aid Certificate; St Johns; 2023
Bachelor of Biomedical Sciences -
University of Auckland
NCEA Level 3 -
St. Mary’s College
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