Jennifer (Jen) Clarke
Gisborne,Inner Kaiti
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Sound knowledge of health social work and passionate about care at end of life. Respectful and compassionate professional offering commitment to role, team and most importantly patients and whanau. I entered into social work as an adult student to pursue work in palliative care and in a student on placement capacity at Hospice Tairawhiti I quickly established that this is where I belong.
Overview
14
14
years of professional experience
Work History
Oncology Social Worker
Health NZ Te Whatu Ora Tairawhiti
2023.01 - Current
- Connecting with clients, whanau, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborating with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educating families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supporting clients and whanau with empathy and providing compassion during difficult times.
- Providing guidance and counselling to patients who are struggling, with the aim to reduce stress and provide reassurance.
- Team work with the wider Oncology team to maximise patient support and positive outcomes.
- Membership to the Cancer Psychological and Social Service (CPSS).
- Member of the Psychosocial Oncology New Zealand PONZ.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
Social Work Assistant
Health NZ, Te Whatu Ora Tairawhiti
2023.11 - 2024.01
- Coordinated referrals to community services to help clients obtain needed support and ensure safe discharge from hospital.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Conducted home visits across Gisborne to check on patients' well-being.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Networking with services in our region to build successful relationships to support better patient outcomes.
- Building relationships with staff hospital wide including the National Travel assistance and ACC advocate.
Therapeutic Care Worker and Education
Stand Tu Maia
2022.11 - 2023.03
- Ensured timely administration of medication, following strict protocols to maintain child safety.
- Provided emotional support and companionship to children, building trust and improving overall wellbeing.
- Managed children with high behavioural needs.
- Fostered a safe, comfortable environment for children by maintaining clean and organized living spaces.
- Provided psychosocial and counselling for children as needed, supporting their individual needs.
- I left this role to focus on my studies at Honours level.
Owner Operator
The Bond Room at Bushmere Estate
2013.02 - 2014.09
- Project managed the new build/addition of cafe space to existing cellar door.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Left this position as I sold the business and had my daughter in Nov 2014.
Online Sales, Adminstration and Customer Service
Manutuke Herbs
2012.03 - 2013.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Studio/ New Business Manager
Live Creative
2010.06 - 2012.03
- Implemented innovative marketing strategies to raise brand awareness and attract new clients.
- Drove process improvements within the organization through regular assessment of workflow efficiencies.
- Evaluated competitor offerings to ensure the company''s products or services remained competitive in the marketplace.
- Contributed significantly towards achieving organizational goals by consistently meeting or exceeding individual targets set each quarter.
Education
Bachelor of Social Work Hons. - Social Work
Eastland Institute of Technology
Gisborne03.2024
Skills
- Empathy and compassion
- Case and time Management
- Client Advocacy
- Conflict Resolution
- Assessment and intervention
- Strong communication skills
- Commitment to team
- Self-awareness
- Multidisciplinary team collaboration
Accomplishments
- Trauma informed care and assessment training
- Harmful child sexual behaviours training
- Addictions workshop
- Fundamentals of Palliative Care
- Difficult conversations
- Advanced Care Planning
- Professional supervision training
- Spirituality in psychosocial care introduction
For Fun
Reading
Cooking
Family & Friends
Foodie
Learning
Personal growth
Timeline
Social Work Assistant
Health NZ, Te Whatu Ora Tairawhiti
2023.11 - 2024.01
Oncology Social Worker
Health NZ Te Whatu Ora Tairawhiti
2023.01 - Current
Therapeutic Care Worker and Education
Stand Tu Maia
2022.11 - 2023.03
Owner Operator
The Bond Room at Bushmere Estate
2013.02 - 2014.09
Online Sales, Adminstration and Customer Service
Manutuke Herbs
2012.03 - 2013.02
Studio/ New Business Manager
Live Creative
2010.06 - 2012.03
Bachelor of Social Work Hons. - Social Work
Eastland Institute of Technology
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