JENNILEE IMAYSAY
Weymouth,Auckland
Summary
Highly-motivated and solution-oriented professional with over 10 years of experience in different roles (supply chain and logistics, office administration and customer service) and industries actively seeking for a part-time role in a healthy and supportive organization. Skilled in working under pressure, multitasking, problem-solving and cross-functional collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
Yellow Bites Limited
Wiri, Auckland
10.2023 - Current
- Plans, manages, and coordinates all activities related to the sourcing and procurement of required materials and supplies needed to meet product demand including negotiation of best prices, payment terms and delivery timelines
- Works closely with the Production Manager to plan the daily production schedule and ensure products are made on time in the most efficient way possible
- Works with the Warehouse Manager to ensure sales orders are fulfilled and export containers are loaded on a safe and timely manner
- Processes all necessary shipping documents and customs clearance for all export orders on behalf of the company
- Invoices export sales orders using Unleashed
Administration Manager
JJ Wafer Biscuits, Ltd.
Wiri, Auckland
04.2023 - 10.2023
- Managed incoming emails and calls
- Actively participated in weekly and monthly meetings and was in-charge to take the minutes of the meetings
- Maintained database of company documents such as employee contracts, company and ethical policies, supplier agreements, production papers, shipping documents, etc.
- Served as a liaison between the organization's higher management team and other departments when needed
- Monitored inventory levels of office supplies ensuring adequate stock at all times
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Purchased raw and packaging materials needed for daily production
- Processed all necessary shipping documents for export sales orders
Executive Assistant to the Managing Director
JJ Wafer Biscuits, Ltd.
Wiri, Auckland
01.2016 - 04.2023
- Provided administrative support to the Managing Director, including scheduling meetings, preparing agendas and taking minutes
- Maintained confidentiality regarding sensitive information related to managing director's operations
- Developed relationships with other departments within the organization in order to ensure smooth flow of communication between departments
- Maintained calendar of appointments, meetings, events and deadlines for the Managing Director
- Managed incoming emails and phone calls
- Purchased all raw and packaging materials needed for daily production
- Processed shipping documents for all export orders including customs clearance
Office Manager
BMJ Media Initiative, Inc.
Aklan, Philippines
07.2012 - 10.2015
- Supervised and led the Reservation Officers and Tour Guides
- Interviewed and trained new employees
- Handled big accounts through online bookings and phone calls
- Organized regular meetings with the office and field teams
- Maintained records, files, databases and website
- Maintained good relationship with the Sales Affiliates
- Served as an Associate Editor for MyBoracayGuide Book which we distributed for free for random tourists of the island
Reservation Officer
BMJ Media Initiative, Inc.
Aklan, Philippines
12.2011 - 06.2012
- Provided customer service to guests/tourists by answering inquiries about their island activities and itinerary via email or phone call
- Processed reservations, cancellations and modifications of existing reservation
- Assisted in resolving guest complaints with professionalism and courtesy
- Verified availability of requested activities and dates by corresponding with appropriate service providers
- Upsold additional services when appropriate to maximize revenue potential
- Assigned the confirmed activities to the Tour Guides
Sales Executive
BPI-Philam Life Assurance, Corp.
Aklan, Philippines
12.2008 - 09.2010
- Maintained a good relationship with the Bank Managers and Sales Officers to build rapport and get their support
- Cultivated relationships with existing customers to encourage repeat business
- Negotiated contracts with clients on behalf of the company
- Provided technical support during product demonstrations at assigned banks
- Prepared quotations and processed applications
- Offered insurance products to the customers via email or phone call
- Responded to complains in a professional manner
Customer Service Associate
Globe Telecom
Aklan, Philippines
05.2008 - 10.2008
- Greeted customers and provided exceptional customer service
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Built relationships with customers to encourage repeat business
- Conducted inventories on a regular basis to track stock levels
- Handled customer complaints in a professional manner
- Upsold additional units and/or services based on customer interests and needs
Education
Post Graduate Diploma in Business Administration - Business Administration
Auckland Institute of Studies
Mount Albert, Auckland, NZ09-2016
Bachelor of Science in Business Administration - Marketing
University of The Philippines
Iloilo, Philippines04-2008
High School Diploma -
Nalook National High School Extension
Aklan, Philippines03-2004
Skills
- Skilled with computers (proficient in MS Office applications and Outlook email)
- Trained in using accounting and inventory software programs like MYOB Exo and Unleashed, basic knowledge in Xero
- Strong interpersonal and communication skills
- Effective team player with proven leadership abilities
- Efficient in multitasking and time management
- Process optimization and improvement
- Problem-solving skill
- Data entry and filing
- Strong work ethic and can work effectively in a multi-cultural work environment
- Can work independently with less supervision
Accomplishments
- Received an Academic Excellence Award (for Term 2, Academic Year 2016) during Post Graduate Studies
- Received a Sustained Academic Excellence Award (for Term 2, Academic Year 2016) during Post Graduate Studies
- Promoted from Reservation Officer to Office Manager during my time at BMJ Media Initiative, Inc.
- Promoted from Executive Assistant to Administration Manager during my time at JJ Wafer Biscuits, Ltd.
Languages
English
Professional
Filipino
Professional
Certification
Certificate of Achievement - Fire Extinguisher Handling & Fire Warden-Practical & Theory
Training Date: 13th May 2024
Trained By: Wormald
Certificate of Completion - CBAFF Export Declarant Examination with competency in Customs Legislation and Entry Preparation (Export Only) and Customs Tariff Classification
Result: 91%
Certificate Number: 131581
Certified Date: 19th September 2023
References
References available upon request.
Timeline
Supply Chain Manager
Yellow Bites Limited
10.2023 - Current
Administration Manager
JJ Wafer Biscuits, Ltd.
04.2023 - 10.2023
Executive Assistant to the Managing Director
JJ Wafer Biscuits, Ltd.
01.2016 - 04.2023
Office Manager
BMJ Media Initiative, Inc.
07.2012 - 10.2015
Reservation Officer
BMJ Media Initiative, Inc.
12.2011 - 06.2012
Sales Executive
BPI-Philam Life Assurance, Corp.
12.2008 - 09.2010
Customer Service Associate
Globe Telecom
05.2008 - 10.2008
Post Graduate Diploma in Business Administration - Business Administration
Auckland Institute of Studies
Bachelor of Science in Business Administration - Marketing
University of The Philippines
High School Diploma -
Nalook National High School Extension
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