Jenny Green

The role, within a small medical device distributor requires a combination of sales, marketing, product-management and operations tasks. Responsibilities below:

• Interacting with customers with utmost professionalism to solve various problems and present solutions.
• Demonstrating new products to show potential buyers benefits and advantages and encourage purchases.
• Ensuring all stakeholders are communicated with to ensure a smooth sales process. This includes clinicians, management and procurement and purchasing teams.
• Cultivating productive relationships with existing customers through exceptional after-sales follow-up.
• Travelling throughout NZ to meet with customers for ongoing service needs and to identify new business opportunities.
• Forging and cultivating strong relationships with customers within fast-paced, constrained and constantly changing environment.
• Resolving customer complaints effectively by being accessible and taking timely action.
• Training end-users in best practices to minimize errors and optimising patient and staff safety.
• Utilising CRM database (Dynamics 365) to track referral and appointment data.
• Landing new business opportunities through consistent combination of perseverance, effective promotion of technology and exceptional service.
• Pricing products for customers to ensure competitiveness is achieved along with optimal profitability for the company.
• Working with sales colleagues to achieve group targets.
• Developing strong supplier relationships by providing regular market feedback and delivering on mutually established goals.
• Created a company Linked In account to increase promotional opportunities and gain engagement with followers.
• Building marketing strategy to align with product releases.
• Increasing effectiveness and content of website by regular updates of new/improved product and monitored engagement.
• Executing research and due diligence to improve sales pipeline and to gauge interest in potential new products.
• Collaborating with team to forecast based on sales and product profitability.
• Integrating new technologies and updating current technologies as required.
• Monitoring and maintaining adequate inventory levels to keep adequate stock in warehouse to minimise backorders for customers.
• Undertaking online registration of new products and manufacturers with Medsafe and ensuring all quality certificates are supplied by the manufacturer.

Starting as a Sales Consultant with this medium-sized device distribution company and subsequently promoted to Business Unit Leader managing a team of Sales Consultants and Product Managers with sales revenue of $13M.

• Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
• Recruited, and trained 20+ employees for marketing and sales department over a period of 8 years.
• Coached staff on strategies to enhance performance and improve customer relations.
• Provided leadership, insight and mentoring to newly hired employees to encourage alignment with company culture.
• Coordinated work of 10 employees by offering clear direction and motivational leadership.
• Conferred with senior management to evaluate business needs and implement operational improvements.
• Reviewed monthly financial results with management team to identify opportunities to improve profitability..
• Monthly meetings with management team to identify and process on-boarding of new agencies
• Led staff meetings for team of 10 to communicate directives.
• Maintained professional network of key clients and vendors.
• Achieved company growth and brand development through market expansion and sales.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Delivered sales presentations focused on offerings and unique advantages over competitors.
• Attended trade shows for in-person engagement and network building.
• Tracked monthly sales to generate reports for business development planning.
• Maintained department profitability while controlling expenses and promoting customer satisfaction.
• Stayed up-to-date on extensive company products and services.
• Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
• Established customer-centric focus throughout Obex culture to build loyalty and retention.
• Owned profitability for all departments in Obex, achieving minimum of double digit growth per annum.
• Responded to customer questions regarding products, prices and availability.

Sales to Anaesthetists, Anaesthetic technicians, Intensive Care Clinicians, ED Clinicians of consumables associated with airway and spinal and epidural anaesthesia.

• Cultivated productive relationships with existing customers through exceptional follow-up after sales.
• Worked with fellow sales team members to achieve group targets.
• Demonstrated product features to align with customer needs.
• Adhered to company initiatives and achieved established goals.
• Developed key customer relationships to increase sales.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.

I worked for 3 different pharma companies on a part-time or contract basis while also bringing up my family. these roles were largely marketing with some sales. I had varying reposnsibilities including data analysis for the sales team, product launches, development of marketing collateral for the sales teams.

Aucklands busiest Fertility Clinic - 6 month contract - mainly worked in the theatre assisting with egg collection and embryo replacement but also did blood collection and teaching patients how to self-administer injectables

This was my first sales role in the pharma industry. After 9 months I was promoted to Field Sales Manager which I did until having my first child.