Jenny Llewellyn
Auckland,NZ
Summary
A highly-motivated and results orientated professional within management, administration and accounts. A proven track record of customer service and leadership which comes from the ability to quickly develop rapport with all clients and colleagues. An extremely organised individual with excellent time management and communication skills, with over 20 years of executive administration, financial and legal experience.
Overview
14
14
years of professional experience
Work History
Partnership Manager
Avetta New Zealand
07.2024 - Current
- Assist clients to produce training and competency service and system budgets through accurate costing of services.
- Manage effective competency teams to provide outstanding service and drive targets for maintaining workforce competency.
- Carry out contract reviews, negotiate changes to contract and ensure accurate contract billing.
- Ensure adequate resourcing to enable stability and retention within the teams through effective planning, recruitment and growth opportunities.
- Oversee special projects such as competency discovery, gap analysis/audit and systems review for clients and make recommendations to rectify non-compliance.
- Attend meetings, develop and deliver presentations and reports to clients as necessary.
- Monitor legislative, H&S, vocational education and industry changes and provide input into client standards and systems to ensure workforce competency requirements comply.
- Oversee procurement to ensure cost effective, quality training solutions are provided for clients and that Avetta remains a competitive quality service provider.
- Contribute to client business growth through assisting with tenders, contract negotiations and variations, resource strategies and mobilisation of projects.
- Maintain a good understanding of the global organisation’s software products and assist clients to implement and use our systems.
- Led team of 24 to cultivate relationships with internal groups and current and potential partner organisations.
Project Lead
Avetta New Zealand
07.2023 - 06.2024
- Managed Tōtika prequalification account, liaising with suppliers, clients, and audit team, handling lead generation and marketing
- Oversaw transition to new software platforms, managing communications and engagement with clients and suppliers globally
- Responsible for forecasting and budgeting for NZ business
- Managed competency management contracts
- Developed detailed project plans, including timelines, milestones, and resource allocation for various projects, including expanding a major contract into Australia
- Prepared and delivered regular status reports to stakeholders, including progress updates and risk assessments
- Handled recruitment and training of team members, assigning tasks and ensuring accountability.
- Updated customers and senior leaders on progress and roadblocks.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
EA to General Manager
Avetta New Zealand
11.2022 - 07.2023
- Managed calendar, scheduled meetings and appointments, and liaised with clients
- Coordinated domestic and international travel arrangements with suppliers
- Organized events and functions as required
- Conducted research, analysis, and provided client or management reports
- Acted as liaison between APAC HR and NZ team; assisted with recruitment, equipment organization, and employee onboarding/offboarding
- Coordinated with support staff to set up and maintain preferred suppliers, monitoring operational costs
- Monitored costs and managed suppliers for the local office
- Assisted in creating client proposals, contracts, job numbers, and pricing schedules
- Monitored NZ spend and audited credit cards and invoices
- Reported on project profitability, cost savings, budgets, and forecasts
- Managed fleet operations
- Administered Avetta NZ social media accounts
- Maintained asset and equipment registers for NZ operations
- Managed building leases and ensured office H&S compliance
- Facilitated leadership meetings and took minutes
- Coordinated with APAC IT support for user access and SharePoint maintenance
- Audited policies and procedures within QMS and managed continuous improvement
- Monitored compliance requirements for APAC training services.
- Developed and implemented strategies to increase sales and profitability.
- Introduced new methods, practices, and systems to reduce turnaround time.
EA to Director
Adams Law
06.2021 - 06.2022
- Completed digital dictations, correspondence, and documents using precedent and legal forms
- Drafted, formatted, and amended complex legal documents
- Performed copy typing and quality control of legal documents
- Organised team meetings and responsible for minutes
- Maintained and updated author calendars
- Arranged travel bookings as needed
- Managed billing, invoicing, and general accounting duties
- Opened and closed files per firm policy, prepared for archiving and off-site storage
- Prepared files daily for meetings and author attention
- Managed electronic documents.
Engagement Advisor
Fire and Emergency New Zealand
12.2020 - 06.2021
- Designed, developed, and implemented stakeholder engagement activities for priority areas
- Managed stakeholder events, including project coordination and logistics
- Prepared CE and Board briefing papers and reports for partner agency meetings
- Planned stakeholder engagement for all programs within the Communications and Engagement Directorate, including developing and executing tactics
- Analysed engagement data and identified improvement opportunities
- Supported strategic engagement activities, including planning engagement calendars, developing high-quality briefing/presentation materials, and identifying risks and opportunities
- Developed effective relationships across Fire and Emergency to advise, influence, and lead
- Provided engagement expertise for Public Information Management during large-scale emergency events.
EA to National Manager
Fire and Emergency New Zealand
02.2019 - 12.2020
- Provided administrative, scheduling, and coordination support to the National Communications and Engagement Manager, including diary management and travel arrangements
- Managed internal communications distribution lists, prepared documents and correspondence, and maintained filing systems
- Served as the first point of contact for the communications team, screening phone calls and incoming mail/email
- Coordinated and prepared agendas, and provided logistical support for management meetings and workshops
- Organized and managed events, including staff-related events, UFBA conferences, and AGMs
- Took minutes for partner agency meetings
- Administered company credit cards for team members
- Managed cost centre within budget
- Handled invoicing queries and approvals
- Prepared accruals for month-end
- Collaborated with finance and managers on budget and forecasting
- Assisted in HR and procurement processes, including onboarding new staff
- Conducted data analysis for virtual meetings
- Prepared presentations, reports, and Board papers.
EA to Managing Director
Apex Drilling UK Ltd
08.2018 - 09.2018
- Answering telephone calls from customers and staff and directing them to relevant person/s
- Creating invoices using Excel and contacting customers about overdue payments
- All administration tasks as and when required such as filing, photocopying, typing emails and organising deliveries and collections of goods.
Management Accountant
Biomet UK Healthcare Ltd
03.2013 - 11.2016
- Support projects within both the Commercial and Operations functions
- Cost centre reporting
- Headcount reporting
- Preparation and calculation of holiday pay provision
- Generated weekly overtime reports
- Prepared of intercompany recharge costs
- Prepared and distributed weekly KPI reports for management
- Journal entry processing
- Raised purchase requisitions
- Prepared templates for Business planning process.
- Developed comprehensive financial reports for senior management, facilitating effective decision-making based on accurate data insights.
- Assisted company leaders with financial decisions.
Customer Care Team Lead
Biomet UK Healthcare Ltd
06.2010 - 03.2013
- Trained and supervised five direct reports
- Maintained team training records and conducted monthly appraisals
- Responsible for interviews and recruitment of new personnel
- Produced month-end reports for leadership
- Processed bookings for internal and external customers using SAP for orthopedic equipment
- Handled orders via telephone, email, and fax
- Sourced and coordinated stock replenishment internationally
- Resolved queries and issues from internal and external stakeholders
- Arranged delivery and collection of goods in coordination with various suppliers
- Processed billing and resolved invoice queries
- Maintained spreadsheets to monitor loan set refusals and missing items.
Education
CIMA Certificate in Business Accounting -
BPP Professional Education
12.2016
LLB Law Degree - 2:1 (Hons) -
Swansea University
12.2008
A-Levels: Law, IT & Geography -
Archbishop McGrath RC School
12.2005
Skills
- Calendar Management
- Meeting Coordination
- Professional Communication
- Organizational Skills
- Microsoft Office Proficiency
- Travel and Logistics Management
- Confidentiality
- Budget Management
- Problem-Solving
- Team Collaboration
References
Available on request
Timeline
Partnership Manager
Avetta New Zealand
07.2024 - Current
Project Lead
Avetta New Zealand
07.2023 - 06.2024
EA to General Manager
Avetta New Zealand
11.2022 - 07.2023
EA to Director
Adams Law
06.2021 - 06.2022
Engagement Advisor
Fire and Emergency New Zealand
12.2020 - 06.2021
EA to National Manager
Fire and Emergency New Zealand
02.2019 - 12.2020
EA to Managing Director
Apex Drilling UK Ltd
08.2018 - 09.2018
Management Accountant
Biomet UK Healthcare Ltd
03.2013 - 11.2016
Customer Care Team Lead
Biomet UK Healthcare Ltd
06.2010 - 03.2013
CIMA Certificate in Business Accounting -
BPP Professional Education
LLB Law Degree - 2:1 (Hons) -
Swansea University
A-Levels: Law, IT & Geography -
Archbishop McGrath RC School
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