Jenny Lock
Auckland,AUK
Summary
Enthusiastic and extremely motivated dealing with different people in any circumstances I face. I have strong interpersonal and communication skills as i have been trained in my previous jobs as a customer service.
Equally work independently and engage professionally with staff and customers during busy hours.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Denny's
Manukau, Auckland
01.2025 - 12.2025
- Providing excellent customber service when presenting the menus,taking and serving orders accordingly. up-sell when appropriate.
- Arranging table settings, ensuing that it's clean and tidy at all times.
- Delivering checks to the higher responsible person and collecting from payments from the customers.
- Bringing each customber's order to the kitchen, once done i take it out and serve carefully.
Waitress and Back of House
Taco bell
Sylvia Park, Auckland
03.2022 - 12.2023
- professionally greeted custombers with a smile as they take orders, serving foods and drinks according to their orders
- Maintaining the environment to be clean and appropriate for everyone's eyes. Personally doing the task without being asked.
- Assisting servers in deliveing orders especially during busy hours. Checking all the supplies if completely restocked before leavig the establishment.
Food and Beverage Attendant
Holiday Inn
Mangere, Auckland
08.2022 - 11.2022
- Welcomed guests and assisted them throughout their specific rooms, taking orders accurately and suggesting the best-selling foods and beverages according to their preferences..
- Giving them the excellent customer service and addressing issues professionally for the guest not to feel uncomfortable.
- maintaining it to be family-friendly chain, ensuring the guests to experience the best quality of hospitality
Education
NZ Certificate in Tourism Level 4 - Tourism
New Zealand School of Tourism
Auckland City11-2023
NZ Certificate in Tourism With Strands in Tourism,travel And Aviaition Level 3 - Toursim
NZ School of Tourism
Auckland City11-2022
High School Diploma -
Papatoetoe High School
Papatoetoe12-2017
High School Diploma -
Onehunga High School
Onehunga12-2016
Skills
- Teamwork
- Issues resolution
- Time management
- Excellence communication skills
- Friendly
Languages
English
Native/ Bilingual
Thai
Limited
Timeline
Wait Staff Member
Denny's
01.2025 - 12.2025
Food and Beverage Attendant
Holiday Inn
08.2022 - 11.2022
Waitress and Back of House
Taco bell
03.2022 - 12.2023
NZ Certificate in Tourism Level 4 - Tourism
New Zealand School of Tourism
NZ Certificate in Tourism With Strands in Tourism,travel And Aviaition Level 3 - Toursim
NZ School of Tourism
High School Diploma -
Papatoetoe High School
High School Diploma -
Onehunga High School